Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,735+46 mobile complaints
  • $1.5M claimed losses
  • $842 average
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  • 18 hours ago
  • Shipping
  • Hyderabad, Telangana
  • Service
  • 8

I ordered a product on Ebay and it was shipped on 25th August 2014. Never new and never expected that my package is the lucky dog to get a free India tour. The package was booked at Gujarat state, Ahmedabad City to be delivered at Hyderabad City, Andhra Pradesh state. The package went all places except Hyderabad. The estimated delivery date was 28th August 2014. Poor Fedex people, they... Read more

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  • 20 hours ago
  • Shopping
  • Louisville, Kentucky
  • Shipping
  • 3

Fedex Useless Post (Smartpost) I placed and order that was not supposed to go to Fedex but the disaster happened. The shipper used Fedex Smartpost. It is now 9/1/14 ordered on 8/18/14 from Houston,Texas to Louisville, Kentucky. It is now finally listed as having been tracked to the USPS in Indianapolis, Indiana. It has been back and forth across Kentucky and now to Indianapolis. The tracking... Read more

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  • 2 days ago
  • Shipping
  • Package Shipping
  • 11

I ordered a package that was being shipped by fed ex after a month it never arived i looked it up it said it was already here and was sent back to seller only after one time. So they came bye one time when we were gone or they never knocked or never even brought it to us and said we didnt take it. We never got any note on the door any call i even asked the neibers they said they never saw a fedex... Read more

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  • 2 days ago
  • Online Shopping
  • Terre Haute, Indiana
  • Non Delivery
  • 10

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered Saturday, August 30th before 8 pm. A little after 3 pm, I received a text stating that the package would not be delivered today. When i called customer service, they said it was not put on the truck, and the next business day (due to the holidays) was WEDNESDAY! So now I have to wait... Read more

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  • 2 days ago
  • Shipping
  • Late Delivery

My wife ordered a gift for our granddaughter's birthday to be delivered to our home. Got message on Thursday that they came but wouldn't leave package but would be back the next day between 8 and 5 and left a tag for us to sign so they could leave package. FedEx didn't come back. Called company and they said they don't know why the driver didn't come back as advised. Won't be delivered to us... Read more

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  • Aug 29
  • Shipping
  • Misdirected Shippings
  • 1
  • 1
  • 18

Ok so I would like to know what I should do about this. On 8/26/14 I received a package from fedex that should have gone to another address. I called customer service and told them "that night" and told them the problem, tracking number, and my address where the package was. I was told that they would pick it up the next day. Nothing. I called again and gave the same information. I was told... Read more

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  • Aug 29
  • Shipping
  • Woodbury, Minnesota
  • Incompetent Driver
  • 12

I had a packaged delivered 2nd day air. Tracked package and saw it was delivered. Got home and could not find package anywhere. Called Fedex and they gave a a delivery discrepancy claim number and said they would contact driver next day. 24 hrs later they did call back and claimed the driver said "all houses in the area look the same". Apparently the driver doesn't know about the things called... Read more

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  • Aug 29
  • Shipping
  • Late Shipment
  • 17

Two weeks ago, I used fedex to ship a visa application and my passport to a consulate in Washington, D.C. I was super nervous about it because I would be giving them my passport and also, due to closely scheduled trips outside of the country, I only had 3 weeks to get my visa processed and there was no time to have anything go wrong. For that reason, I did not blink twice at spending a total of... Read more

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  • Aug 29
  • Shipping
  • 10

3 door tags left outside at my security gate. I am supposed to have ESP, to know that there is a package ready for delivery. I left a note on the second door tag asking the driver to call me so I could let him in. No such luck. Apparently they are told not to call clients. Now , they cannot even track my package. What a waste of good money. Good-by FedEx. I am so mad I cannot think straight. All... Read more

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  • Aug 28
  • Shipping
  • Poor Delivery Service
  • 28

I generally prefer to receive large items via FedEx instead of UPS until today. I heard a delivery truck stop in front of my house, I was expecting a package weighing approximately 30 to 40 lbs. While walking to the front door I could see, through my front door's sheer curtain, the delivery man carrying my package to the front porch, he stopped, dropped it from waist-high, watched it tumble to... Read more

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