Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,784+53 mobile complaints
  • $1.5M claimed losses
  • $821 average
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  • 15 hours ago
  • Shipping
  • Private Information
  • 2
  • 2
  • 9

Census Bureau has been harassing me to fill out a "voluntary" questionnaire to which I do not wish to participate. It's so voluntary that they call over and over, send letters, call our unlisted numbers, and then have FEDEX show up with an overnight envelope. As I stood in my doorway, the FEDEX guy stands about five feet away holding up the envelope with his scanner in between it and me and... Read more

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  • 1 day ago
  • Shipping
  • Brooklyn, New York
  • Package Sending
  • 9

Waited at FedEx for an hour and did not get the customer service I expected to. I've never neen to the Shipping center in the south bronx but it was horrible. The woman who was helping me (Jennifer) just left and i didn't know who was going to assist me, (Leslie) had so much attide and kept saying she don't get enough to work there, I guess indicating she has alot of reaponsibilities. I spoke and... Read more

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  • 2 days ago
  • Shipping
  • Fremont, California
  • Package Delivery
  • 12

I have waited for a whole day to get deliver my package and can't be able to go out because I don't want to miss it. Now when I track my shipping status and surprisingly, my stuff got back to Fedex facility. I called them and they said "Sorry, the driver left the note say that because of a lot of package today" ???? It is Friday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I don't... Read more

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  • 2 days ago
  • Shipping
  • Plano, Texas
  • Poor Delivery Service
  • 1
  • 1
  • 17

Plano, TX, USA Took a vacation day and waited all day for a very expensive delivery that required a signature. Next thing I know I hear a low tone exhausted, rush to the door only to see the FedEx driver speeding away. There is a note on the door, about a missed delivery!!!!! Damned *** didn't knock on the door, ring the door bell, nothing and yet I'm only 10 feet from the front door waiting.... Read more

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  • Sep 19
  • Shipping
  • 1
  • 1
  • 8

These guys are terrible. They ship your package and say it will be there on a certain day and I doesn't show up. Then they switch carriers to usps. What the *** if it supposed to be delivered by a company don't go switching it up. And actually deliver it on the day it supposed to be there. It's freaking ridiculous. Read more

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  • Sep 18
  • Shipping
  • Bad Management
  • 1
  • 1
  • 27

Next time I buy online, I will make certain delivery is not by FedEx! This is a company that has no management, the drivers are idiots, and the overall service including tracking is the worst I've ever experienced! Anyhow, here's my story. Was originally supposed to get package as shown on their tracking, by 9/13/14, and was a no show. Then tracking changed to 9/17. Well the driver did show, and... Read more

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  • Sep 18
  • Shipping
  • London, Ontario
  • Bad Delivery Service
  • 7

FedEx is the worst delivery service! The communication for that company is next to nil. My parcel was already a day late. I have waited until 6 pm that day and not response even though I signed for them to let me know it was in the way. Day two, it was to be delivered before 5 pm. Because I was away from my house I paid the extra Taxes and expenses the day before. I received an email receipt for... Read more

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  • Sep 18
  • Shipping
  • Vancouver, British Columbia
  • Poor Customer Service
  • 11

I called them to schedule a delivery, left both my buzz number and my phone number (all right, I know they wouldn't call me, but you got my buzz number, can you at least ring the buzz? No. I spent the whole morning, sitting next to the buzz phone. Nothing happened. Finally, I got phone call from the seller and she told me that Fedex has already come and failed to contact me. WTH! Have you... Read more

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  • Sep 18
  • Shipping
  • Poor Delivery Service
  • 14

FedEx left my package on the sidewalk. I live in an apartment building which sits right on the sidewalk next to the road. There is no porch. I wasn't at home to receive the package and they didn't bother to leave a door note so I could come and pick it up. I called FedEx and all they said was, "Have you asked your neighbors?" No. My neighbors didn't just grab my package and not give it to me.... Read more

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  • Sep 18
  • Shipping
  • Poor Delivery Service
  • 9

On September 17, 2014 FEDEX was supposed to deliver a package to my home in the afternoon, even though AM delivery had been requested. The driver left an 'unable to deliver' slip. I called to reschedule for September 18, between 7 PM and 8 PM. The representative said that they would do so. At 1 PM a driver attempted to deliver again (please note that the requested time was ignored) but obviously... Read more

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