1.4
  • Fedex express1 votes
  • Extremely unsatisfied1 votes
  • Awful1 votes
  • Customer Service14 votes
  • service4 votes
  • Being lied to2 votes
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  • From mobile
  • Fedex
  • 1 hour ago
  • by anonymous
  • #571715

muy mal servicio , Pague 85$ End US por enviar un sobre *** fotos y en Peru quieren Cobrar $29 mas ,dicen q por costos de desaduanaje . Es injusto . Ellos Se quieres aprovechar de Los clientes . No recomiendo s nadie utilizar fedex Peru . Add comment

  • 14 hours ago
  • Shipping
  • Deatsville, Alabama
  • 8
  • 8
  • 15
  • REVIEW RATING 4/5

Package delivered today some time here in rural Southeast Alabama. Wife arrived home just prior to dark and found delivery left OUTSIDE our five feet high chain link fence where anybody could have stopped by and stolen it. Weighed less than two pounds, not marked "fragile". How could anyone with more than two brain cells have considered it reasonable and safe left outside on a fairly busy rural... Read more

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  • 21 hours ago
  • Shipping
  • Lakeside, California
  • Package
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

delivered the package to wrong address. and will not help with a loss claim. they admitted to the mistake . wont fix the mistake run around about a claim on my package, and very poor customer service !I'm out $ 550.00, I'm, upset and will do my best to make everyone aware of how I was treated and that I suspect theft on the company, I've heard this before many times. I no longer trust them... Read more

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  • 22 hours ago
  • Shipping
  • Lakeside, California
  • Package
  • 1
  • REVIEW RATING 4/5

they refuse to except a claim on a package delivered to the wrong house ! to make things worse after a $550.00 loss, they refuse to help with the mess they made . They admitted the mistake and said we need to call the police!! on Who ? what the heck Im never going to use Fed ex again they were rude didn't know what to do totally Not professional . It was their mistake , they know that and... Read more

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  • 22 hours ago
  • Shipping
  • Monteagle, Tennessee
  • Package
  • 20
  • REVIEW RATING 3/5

He came to the door, I was sick, I couldn't get up out of the bed quick enough. Well, he banged on the door and I heard him say '' if you don't get up, I don't care either way. Good luck with what's in your package, cause you're lucky I don't sit it out here for someone elses lazy as* to pick up.'' And he banged again, and said then '' I WILL NOT BE BACK, maybe I shouldn't even put a notice on... Read more

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  • 1 day ago
  • Shipping
  • Santa Barbara, California
  • Package
  • 13
  • REVIEW RATING 4/5

Two packages shipped to me, one needs signature. Despite creating a user account (a needlessly painful process), I was unable to 'customize' my deliveries. Fedex wouldn't hold my package at a nearby location, but chose one 40 miles away, wouldn't allow me to schedule a time. I called their so-called 'customer support' and was after giving my 'door tag' number and contact number, was... Read more

Was this review helpful? 2 0

  • 2 days ago
  • Shipping
  • Bear, Delaware
  • Package
  • 34
  • REVIEW RATING 4/5

I was supposed to get my package delivered on a Friday and the driver claimed my address was wrong. The address they had was correct and I even gave explicit directions to FedEx to get to my front door. The driver has to actually get out of the truck and walk down a long sidewalk and my package is 50 pounds and bulky so I think he just doesn't feel like hauling it down that sidewalk. My address... Read more

Was this review helpful? 1 0

  • Dec 15
  • Shipping
  • Brentwood, California
  • Photos Shipping
  • 22
  • REVIEW RATING 4/5

We have been waiting for our sons Navy graduation pictures to arrive for weeks. We called the photo lab and they gave us the tracking number. Checking the tracking number the driver shipped to the wrong address! The poor folks had no idea our package was with theirs in a bundle they handed to them. They're son also graduated with our son same division. We called FedEx and they seemed annoyed we... Read more

Was this review helpful? 0 1

Why does anything electronic (cell phones 2 of them twice,pandera notebook twice)I order, come up missing??? You guys need some bad *** cameras installed because I believe your employees steal..you hire someone & don't see them again after a short time on staff..they committed a crime..pay attention to your constant hires & fires & employees MIA..connect the dots. Add comment

  • Dec 13
  • Shipping
  • Weed, California
  • Documents Shipping
  • 39
  • REVIEW RATING 4/5

We had extremely important documents sent through FedEx. Unfortunately they were delivered to a residence, not to the business they were addressed to. I am so screwed. I cannot tell you. Our personal information as well as some other sensitive documents were in the packet. I will be filing a claim and reporting them to the BBB. I paid a fortune to overnight the package, got a tracking number... Read more

Was this review helpful? 1 1

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