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  • Customers like
    • Absolutely nothing 8
    • Shipping 5
    • Office personnel 4
  • Customers don't like
    • Very poor customer service 89
    • Delivery service 61
    • Being lied to 27

3 deliveries from fedex in the past month. 1 misdelivered, reported, no response. Party it was misdelivered to brought it to me 6 days later. Second one was lost for a month, then delivered damaged. This is still pending. Third, and most expensive, was also lost. 2 hours of phone calls have brought no resolution. My kitchen remodel, and thus my discomfort, has been extended due to fedex's... Read more

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Ordered Special Event items from NFL.Shop with 2 day delivery FedEx. Package shipped Tues. 2/2/16 and arrived at Memphis hub 2/2/16 at 10:31 am. After that...nothing no scans. Called several times and was told something different each time...in transit, weather delays, scanning not updated, etc. Finally, after 2 days it was admitted by a tracing rep that labels had come off several packages from... Read more

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Today I received a phone call from another person who stated that a FedEx package addressed to me was incorrectly delivered to him. He gave me his address so I could drive over and pick it up. The address where my parcel was delivered was 10 miles away from where I live. When I picked up the package I checked the address and it was correct, nothing but driver error led to this incorrect delivery... Read more

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Received a 1099c for a vehicle dated 12/31/2015. Never signed or owned this vehicle. Company will not provide proof for this document and will not cancel this debt. I am filing a identify theft affidavit concerning this event involving my personal information that may at some future time affect my federal tax records. My name is Anita Buchanan, at email NETTEBUCK@BELLSOUTH.NET. A third party... Read more

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The following recounts an epic failure of FedEx and customer service for one package that was to have been delivered on January 22, 2016. Nearly two weeks later, it STILL is not delivered, nor will it be until next week!!! A package was sent from Bellingham, Washington (the state), intended to go to my home in Washington, DC (our nation’s capitol). Arrival date was to be January 22, the day the... Read more

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FedEx Sucks!!! I buy on eBay quite often. But once in awhile a seller uses fedex. When items are shipped UPS OR USPS I get my package anywhere from a few days to about 1 week. When it's shipped fedex, it's always at least 1 1/2 to 2 weeks before I get my package. When you watch the tracking you start to wonder if these people know what the *** they are doing. My package stopped at 10 different... Read more

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I wanted to scan some documents, have never entered a fedex center in my life, the lady kept taking care of other customers while trying to help me, I gave up and she left the scanner running up a bill on my card, she was super rude, trying to take care of everybody but me. I lost the documents and it was her fault for not paying attention to my issue. VERY BAD SERVICE at 14222 E Cedar Ave,... Read more

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Please remove and close out this complaint. Someone else sent this in. This was given as a gift to my wife but wanted to return since she is more into hand bags. There is absolutely nothing wrong with the product. It just did not fit in with her existing numerous collection. This consumer thought your product would make a lovely gift and would be appreciated. Appently she preferred a different... Read more

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i live in the Boston area and i shop online very often and every time one of my orders are sent using fed-ex i have some kind of issue . not every online site lets you pick who will ship the item sadly, because i would NEVER USE FED-EX. not only have the drivers left my items at the wrong address many times ( and laughed about it) but they have broken items from tossing them and walking away, and... Read more

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I was signed up to receive meals from BlueApron.com (raw meat, fresh vegetables, etc. scheduled to arrive by overnight delivery FedEx on Saturdays. They didn't deliver 3 times. Each time they rode around with my box of raw meat from Friday until Monday. Then they would deliver it when I wasn't home on Monday so it sat out in the sun the rest of the day. Yesterday I sent a simple priority... Read more

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