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  • Customers like
    • Absolutely nothing 9
    • Shipping 5
    • Office personnel 4
  • Customers don't like
    • Very poor customer service 89
    • Delivery service 61
    • Being lied to 27

I broke my phone on a Saturday evening and put a claim in the following day. Considering it was a Sunday the claim for a new phone wouldn't go in until Monday. After talking to AT&T, they said the latest I should receive a phone would be Tuesday. It is now Thursday and not only has Fedex delivered my package to the wrong address but they have done NOTHING about it to help me. The worst part is, I... Read more

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  • From mobile
  • Fedex
  • 19 hours ago
  • #787956

I think that the FedEx guys are very lazy, they jay leave the packages on my steps. .. they do ring the bell, but that's all, they will not stay to see if any one opens the door, leaving my package for anyone to take. .. before I order anything else to be delivered, I'll request that UPS deliver mu packages Add comment

I paid $18.90 to have a letter delivered Wednesday, 2/10/2016, it hasn't arrived yet and it's 3:54 AM the next day. I will not be using FedEx again. The USPS is much faster. I see I MUST AGREE to terms of service or else. I do not agree with anything FedEx has to say. FedEx made a promise and now can't keep it. It was very important that the letter arrive no later than 2/10/2016. Read more

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We had ordered two items from two different stores in different states. Both items were lost by FedEx. Each time we called they gave us a different delivery date. The company ended up shipping us a new item with UPS and we received it. One of the items was received 2 weeks after it was originally suppose to be delivered. We were expecting a package that was sent to us by a friend. The FedEx... Read more

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I have called Fedex at least twice in the past 2 years telling them NOT to leave packages at my Porch door but to leave all packages in the back because we do NOT USE THAT door especially in winter. I just discovered a package delivered 7 days ago totally frozen for 7 days because they do not listen to customers who tell them NOT to leave packages in a bad place. I have no problems with UPS and... Read more

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A woman found my package in the road, goggled my address and brought it to me, when fedex was called and complaint filed I was told the driver would be by to scan the box to show it was delivered. The driver lied saying he must have dropped it close to my house when he came by earlier to deliver it, the kind person found it on a busy road in the Hampton Roads area and drove several miles to bring... Read more

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i ordered one product on (03-02-2016) from mi it come from Fedex courier. but Fedex courier take long time to delivery today(09-02-2015) still not delivered. Fedex service is very worst service i am very disappointed. the fedex courier is very worst delivery worst response they not call for delivery edex service is very worst service i am very disappointed. the fedex courier is very worst... Read more

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3 deliveries from fedex in the past month. 1 misdelivered, reported, no response. Party it was misdelivered to brought it to me 6 days later. Second one was lost for a month, then delivered damaged. This is still pending. Third, and most expensive, was also lost. 2 hours of phone calls have brought no resolution. My kitchen remodel, and thus my discomfort, has been extended due to fedex's... Read more

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Ordered Special Event items from NFL.Shop with 2 day delivery FedEx. Package shipped Tues. 2/2/16 and arrived at Memphis hub 2/2/16 at 10:31 am. After that...nothing no scans. Called several times and was told something different each time...in transit, weather delays, scanning not updated, etc. Finally, after 2 days it was admitted by a tracing rep that labels had come off several packages from... Read more

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Today I received a phone call from another person who stated that a FedEx package addressed to me was incorrectly delivered to him. He gave me his address so I could drive over and pick it up. The address where my parcel was delivered was 10 miles away from where I live. When I picked up the package I checked the address and it was correct, nothing but driver error led to this incorrect delivery... Read more

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