Fedex Complaints and Reviews

1.5
  • Shipping4 votes
  • Office personnel3 votes
  • Delivery person2 votes
  • Customer service65 votes
  • Delivery service56 votes
  • Service21 votes
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  • 9 hours ago
  • Shipping
  • Gaithersburg, Maryland
  • 3

I had a package shipped to me via FedEx. Delivery was supposed to be 4 days ago. Package has been sitting at their facility in Hagerstown, MD for 8 days. I called FedEx, gave them a FedEX tracking number and they claimed zero responsibility for the package. Try to claim it was a package shipped through USPS. They tried to claim that they never touched the package and that it goes from post... Read more

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  • Apr 11
  • Shipping
  • Goose Creek, South Carolina
  • Overnight Shipping
  • 27
  • REVIEW RATING 4/5

Mu husband shipped a package through Postal Pal, an authorized FedEx shipping center. He stated he wanted to ship it overnight, but they talked him out of it and were very emphatic when they stated it would get there the next day (99.9% guaranteed). When the package was not delivered I checked the tracking info and called. The package was relabeled due to an unreadable barcode. I was told Fed Ex... Read more

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  • From mobile
  • Fedex
  • Apr 11
  • by anonymous
  • #620680

Wouldn't deliver pkg! Took 10 min on phone thru number series to get a person who didn't have an answer. Add comment

  • Apr 10
  • Post
  • Deltona, Florida
  • Delivery Service
  • 41
  • REVIEW RATING 4/5

FedEx showed package delivered this morning for my overnight package. Well I have been home all day no delivery. Called and smug lady tells me that they have delivered to my house. Told them I was home all day waiting on this package. She stated ok let me have the driver call you within 2 hours. Well 4 hours later no call no nothing from them. So I call back and get same response again. So I... Read more

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  • Apr 10
  • Shipping
  • Columbia, Maryland
  • Priority Overnight Shipping
  • 22
  • REVIEW RATING 4/5

Paid for priority overnight delivery which means it should be delivered by 10:30 AM. Tracking says it was on the truck by 8:30 AM and it is now 2:00PM, no package. Customer service rep at FedEx tried to give me a BS story about thunderstorm in Memphis last night making my package late. Hmmm...but it was on the truck 10 miles from my house at 8:30 AM. How does a tstorm last night several hundred... Read more

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  • Apr 09
  • Shipping
  • Carlsbad, California
  • Smartpost
  • 15
  • REVIEW RATING 5/5

This Cartel, Fedex (perhaps "ExFed" is more appropriate) lost my package when transferred it to their Carlsbad, CA "smartpost" (also [un]smartpost is more appropriate). I called and emailed reporting it from a Friday, then Monday - Friday the next week. No call back as promised "within 24 - 48 hours" ever occurred. There is no number posted for any "smartpost", and any information on the web... Read more

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Drivers from FedEx ground in Altamont,IL driving and talking on cell phones. HELLO THIS IS ILLEGAL AND YET YOUR DRIVERS ARE DOING IT. at 2:30 in downtown Altamont a female with Brown hair, shoulder length was downtown driving and talking on her cell phone. WtF?!?! This is also close to kids getting out of school!!! Add comment

  • Apr 09
  • Shipping
  • Little Rock, Arkansas
  • Package
  • 15
  • REVIEW RATING 4/5

Had ordered a package they said they delivered it was not at my house have called too many people to try to get my package or money back the driver lied to me first he said he delivered to the wrong address then an hour later said no ma'am I did deliver it to the right house he lied told me to file a claim did and now they are telling me to many different stories DO NOT USE FED EX cause if they... Read more

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  • Apr 08
  • Shipping
  • Melbourne, Victoria County
  • Staff
  • 14
  • REVIEW RATING 3/5

I rang the company after Tracking my parcel and request them for an estimate time of delivery, the fellow who answer my phone tell me you are not the first customer we are dealing the parcel will arrived at your door step when the driver make his way yo you so i cannot give you an estimate time. he start argue with me like he is doing me a favour delivering my parcel. he is so rude and do not... Read more

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  • Apr 08
  • Post
  • Nantucket, Massachusetts
  • Delivery Crew
  • 13
  • REVIEW RATING 4/5

Fedex used to be able to find our house. Now they are delivering to the house next door - no one lives there! Stuff sits out in the rain until we think to go over there. Although 'next door' it is not close to us. Their delivery times all seem to be after dark here. Local office (on Nantucket Island) has minimal hours and no local phone number! 800 number support brings us someone who barely... Read more

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