Fedex Complaints and Reviews

Submit ›
  • Customers like
    • Office personnel4
    • Shipping4
    • Delivery person3
  • Customers don't like
    • Customer service68
    • Delivery service58
    • Service24

  • 19 hours ago
  • Computers
  • 6
  • REVIEW RATING 3/5

6.29 (Monday) ordered computer parts from Newegg with overnight delivery. Estimated Time of Arrival was Wednesday. Called thursday. Said rain delayed the package but that it should be there Friday. Friday night I called and they gave me a tracer number, said someone would call me, and that the package would be here Saturday. Called saturday and had a long talk. Asked where the package went after... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Shipping
  • Chicago, Illinois
  • Packages Delivery
  • 4

Prepaid Fedex from RockAuto. Auto part came to me without box direct from RockAuto with only a label adhered to the part without any packaging (photo availabe). Upon presentation to Fedex, package was refused because there was no packaging Told to enclose in cardboard to be accepted to ship. Returned home to package in a cardboard enclosure as was told that 'raw' part could damage other... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Shipping
  • Chandler, Arizona
  • 2
  • 2
  • 9
  • REVIEW RATING 3/5

Online purchase shipped Fedex Smartpost from Pa . Arrived in West Virginia. Then back to Pa . Then to Nj. It's still in transit somewhere to the WEST COAST !!! Sucks and pathetic !! Read more

Was this review helpful? 0 0

  • 2 days ago
  • Shipping
  • Alexandria, Virginia
  • 14
  • REVIEW RATING 3/5

Another victim of the Memphis Black Hole from 6/29 here. Item arrived for 2-day shipping on 6/29. It's now 7/3 and it hasn't moved, CS has talked out of both sides of their mouth, and I doubt I ever see my package. Shipper called FedEx on my behalf daily, FedEx took my info and promised to call. Still waiting on a call from 7/1 on 7/3. Shipper unable to get info out of FedEx. Story changing... Read more

Was this review helpful? 0 0
  • From mobile
  • Fedex
  • 2 days ago
  • by anonymous
  • #660401

Had a package that was supposed to be delivered in two days, took four. No refund, claimed weather issues. I guess they only guarantee delivery if it doesn't rain. Will never use fedex again. Add comment

  • 2 days ago
  • Shipping
  • Eugene, Oregon
  • 3 Day Service
  • 17
  • REVIEW RATING 4/5

I had a package coming via the 3 Day Service which was supposed to deliver no later than 8pm last night. Usually, these packages arrive much earlier, so when it hadn't arrived by lunch time I got nervous. Tracking reveals the package arrived in Memphis at midnight Monday night (June 29th) and remained in Memphis until 8:30am Thursday morning! This was the last tracking entry reported, when it... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Transportation and Delivery
  • Memphis, Tennessee
  • Overnight Delivery
  • 20
  • REVIEW RATING 3/5

I had an Overnight night package sent from California on 06/29/15 to Florida for delivery on 06/30. Package arrives at the Memphis Hub on Monday night 06/29. Like hundreds of other FedEx victims my package stays at the Memphis hub for 4 days. Incompetent customer service management knowingly lies and misleads clients. Records clearly show the airport interruption on Monday 06/29 due to... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Shipping
  • Mountain View, California
  • Fedex Overnight Shipping
  • 19
  • REVIEW RATING 3/5

I am having the same issue. Sent overnight package from Buford Ga to Florida on 6-29-15. It is now 4 days later. I was first told it was delivered, later the same day told there is a mechanical delay in memphis.Then told the next day it is a weather delay. I was told a manager would call me back after they respond to 40 other complaints. A manager never called me and there is still no ETA of when... Read more

Was this review helpful? 0 0
  • From mobile
  • Fedex
  • 2 days ago
  • by anonymous
  • #660121

I paid for overnight delivery the package was suppose to be delivered on June 30 by 10:30 am. It's now July 2nd and I can't even get a time of delivery... I ask the FedEx rep if she can call the location or as they say hub and she told me that their not answering the phone.... That's the service I paid for Add comment

  • Jul 02
  • Shipping
  • Falmouth, Maine
  • 48
  • REVIEW RATING 4/5

Package ordered 6/30 - shipped via FedEx Standard Overnight. All tracking said it would be shipped by 3:00pm on 7/1. At 3:00pm delivery status changed to N/A. 7/2 on truck for delivery at 7:42am 7/2 2:00pm - called FedEx Customer Service - was told that the package was delayed due to thunderstorms and that the package was due to be delivered by 3:00pm because it was Standard Overnight. I... Read more

Was this review helpful? 0 0

Had an experience with Fedex?

Write a review
Did not find what you were looking for?
 
×
You are reading about Fedex.
Filing a new complaint about
×