Fedex Complaints and Reviews

1.6
  • Shipping4 votes
  • Office personnel3 votes
  • Delivery person2 votes
  • Customer service55 votes
  • Delivery service45 votes
  • Being lied to15 votes
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  • From mobile
  • Fedex
  • 1 hour ago
  • by anonymous
  • #614215

I ck tracking/said business was closed or no one was there. What kind of drugs ate your drivers on? Add comment

  • From mobile
  • Fedex
  • 10 hours ago
  • by anonymous
  • #613952

Would never use FedEx again gonna tell everyone I know that FedEx SUCKS . Delivering a package that has never gotten here and still waiting . UPS GROUND IS MUCH BETTER EVERYONE.. Add comment

  • From mobile
  • Fedex
  • 12 hours ago
  • by anonymous
  • #613910

Very poor customer service ! All documents submitted , no actual live help . I don't know how they stay in business with such poor communication skills . If your package is on hold expect at least a week delay ! Get a broker . Add comment

  • From mobile
  • Fedex
  • 1 day ago
  • by anonymous
  • #613406

Ordered a package through Amazon a week ago for 2 day prime. Never received package. Fedex customer service has been contacted 4 times with promise for management to call back, no calls received. Still no package! A big thank you to Amazon for re-shipping our package & for dealing with Fedex on your end. Will never ship Fedex again. Nothing but excuses & no answers! Add comment

  • Mar 23
  • Shipping
  • Syracuse, New York
  • Air Freight Shipping
  • 24
  • REVIEW RATING 4/5

How can FedEx lose a package, customs says it never left the FedEx customs at the airport, not hearing anything since it arrived therein the 18 th if March , today is the 23rd. Per customs they check all acjages at the FedEx airport receiving imports.. I have emailed then called and no one cares or is looking for it, it's iver$400 item coming from Raffaello network, they sing care either , what... Read more

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  • Mar 22
  • Professional Services
  • Los Angeles, California
  • Copying Service
  • 23
  • REVIEW RATING 4/5

I came in to make some color copies of a flyer at FedEx Beverly Hills, 90212 at 11:00 AM on 3/22. When I approached the counter, I was the only customer. The man behind the counter ignored me and continued to load a machine. I eventually got the attention of the assistant manager in charge as he came back to the counter area. He was very courteous and helped me initiate the color machine. I... Read more

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  • Mar 19
  • Shipping
  • Colleyville, Texas
  • Package
  • 39
  • REVIEW RATING 4/5

FedEx was scheduled to deliver my package today, I've been patiently waiting for over a week and was excited to get it. I track it around 7pm to see where it was. Tells me delayed by weather just 5 minutes before checking it, it's barely raining out, no storm, no lightening or bad weather, just normal rain. After calling customer service I find out that the package was set to be delivered this... Read more

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  • From mobile
  • Fedex
  • Mar 19
  • by anonymous
  • #610362

FedEx is the worst shipping company in the usa Add comment

  • Mar 17
  • Shipping
  • Memphis, Tennessee
  • Package
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

Package was supposed to be delivered within 48 hours as it usually is. Now and then it is held by customs but these holds are usually dealt with in a day or so. This time is the first its ever been stuck at Memphis. Been told it was weather related at first then advised that customs needed additional clarifications. Still waiting for call back from Fedex agent regarding what additional... Read more

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  • Mar 17
  • Shipping
  • Omaha, Nebraska
  • Live Animal Shipment
  • 4
  • 4
  • 255
  • REVIEW RATING 5/5

I wrote a FedEx ceo an email stating my situation: Hello FedEx Executive, My name is Colleen Henson and my shipment that was sent through your company was mistreated resulting in the death of the animal that was being shipped. I ordered an Asian Water Monitor for the amount of 149.90 including shipping costs from the Flordia Herps pet and supplies company. I paid for 24 hour live animal shipping... Read more

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