Submit ›
or
1.4 Based on 594 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Absolutely nothing 11
    • Nothing on this shipment 5
    • Shipping 5
  • Customers don't like
    • Very poor customer service 89
    • Delivery service 61
    • Being lied to 27

Received email package from AT&T shipped 5/20. Did not receive email that it arrived and was delivered supposedly 5/23. Yet, I don't have it. I find out Sunday from AT&T because why have I not yet shipped my old equipment back to them. Get a call Sunday from Fed Ex telling me Ext 151501 will have answers and will call me back Tuesday after the holiday. 5/31, I call. Can't get through to the extension. On hold over 20 minutes. Customer... Read more

Was this review helpful? 0 0

On Saturday, May 28, 2016, your the delivery person drug my package from you down the side of my 2nd car - a grey Trailblazer! It left a deep scratch all the length of the car! WHY???? That was just plain negligence and incompetence and inconsiderate behavior. My Trailblazer was just painted in August of 2015 after it was scratched and dented buy a Walmart employee in their parking lot. I am furious that you have such a negligent employee who... Read more

Was this review helpful? 0 0

Driver weaving all over road on interstate 40 16 miles before hitting Arkansas. Had hurry and go around driver for the fear of him having a wreck and debris flying our way. Upon passing him by, saw that the driver was looking down at his cell phone with the ambient light shining in his face. I've had a cousin hit head on permanently disabled, and bedridden because of such behaviors of a semi driver. Yes the state troopers should have been called... Read more

Was this review helpful? 0 0

FedEx in Livonia Mich. where do I began.I used the tracking site to find out my delivery date it stated 5 9 16.This date was changed by Fed Ex to 5 13 16.There was no delivery,when I came home from work,the delivery date was changed by Fed EX to 5 16 16.I contacted them and requested a 5 20 16 date so I would be home.The date was listed as 5 18 16.Several calls were made which was a waste of time,the date was never changed.I was also told the... Read more

Was this review helpful? 0 0

FedEx in Livonia Mich. where do I began.I used the tracking site to find out my delivery date it stated 5 9 16.This date was changed by Fed Ex to 5 13 16.There was no delivery,when I came home from work,the delivery date was changed by Fed EX to 5 16 16.I contacted them and requested a 5 20 16 date so I would be home.The date was listed as 5 18 16.Several calls were made which was a waste of time,the date was never changed.I was also told the... Read more

Was this review helpful? 0 0

I had a bunk bed frame shipped to me today for my daughter's birthday It did arrive on time which is the only positive thing I have to say... I was home all day long and could have answered the door had anyone bothered knocking. But of course they did not! They left the package behind the bushes in my front yard and let it get rained on all day, since I didn't know it was even there. If I hadn't left to pick my child up from school I wouldn't... Read more

Was this review helpful? 0 0
  • From mobile
  • Fedex
  • May 24
  • #853803

WELL, CUSTOMER SERVICE IS NOT SOMETHING THAT FED EX DOES WELL. I HAVE DECIDED THAT IF I HAVE TO ORDER SOMETHING THROUGH FED EX I WILL NOT BUY IT. I AM DONE WITH THESE "***. HOPEFULLY, THERE WILL BE OTHER SHIPPING COMPANY'S TO PICK FROM INSTEAD OF "PSYCO" FED EX. Add comment

  • From mobile
  • Fedex
  • May 24
  • #853309

They took my money for overnight delivery and they delivered my envelope after 4 days. That costed me a lot of trouble and money. Add comment

FedEx delivered an important document by crumbling it into a ball & stuffing it my US mail box. I called & complained. The next day a FedEx driver appeared banging on my gate screaming death threats & telling me I better come out. I started to go out with my two best friends, misters Smith Wesson. My two daughters stopped me. We called the police but he had left. One of them told me that I should have killed him especially if he reached for his... Read more

Was this review helpful? 0 0

I placed an order for a cold air intake through K&N, i paid my border duties and they never told the driver that I did so when the driver showed up he left a door tag, he came back the next day when I was home all day and he left another door tag saying that I was not home. I called customer support, they said that they could not do anything about it and I would have to drive 40 min out of the way to pick up my package. From here on out I'm... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Fedex.
Filing a new complaint about
×