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1.4 Based on 621 reviews
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  • Customers like
    • Bad very bad 5
    • Nada 5
    • Shipping 5
  • Customers don't like
    • Very poor customer service 89
    • Delivery service 63
    • Being lied to 27

Wish I had known about this site and would've just used USPS. Paid $40.50 for overnight shipping from Rockford, IL, to Harbor Springs, MI, on Thurs, 7/21, at 2:30 p.m. CDT and still not delivered on Sat, 7/23, at 2 p.m. CDT. They basically lied to me saying they could deliver overnight, and I had 1st gone to the post office where they told me the truth - that it would be 2 days. Lesson learned. If you are shipping to a rural non-business... Read more

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Paid $60 bucks for an overnight priority for my housing deposit to be sent. Now there is a good chance we won't be able to get our housing because fedex says theres a thunderstorm in Tennessee now its going to be delayed for up to 4 days. How does a summer storm last 4 days and delay an overnight for that long? It could have been driven from chicago to cinncinatti in 5 hours, I could have done it. Instead it takes this weird inefficient detour... Read more

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Fedex Vehicle Driver Review from Redmond, Washington
1 of 2

Drivers beligerently ignore and dsmage private property and flip you off as tgey drive away. A 12 year problem where i live which has destroyed my driveway and broken a fence. Their legal dept responded with a treat to me. Great company. Would not ship a wad of dirt to my worst enemy via FedEx. Ground is an sll vendor ooeration-- good luck getting comoensstion for anything. I have several thousand dollars in asphalt repairs caused by FedEx. They... Read more

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Long story short for the below: Don't ever leave your credit card # associated with your FedEx account, because it's incredibly easy for others to accidentally (or purposefully) use it to ship their packages. I signed up for FedEx's online service so I could track packages coming to my house a few months back. In order to do that I had to submit a credit card to be associated with my account number. Fast forward 7 months. My wife is combing... Read more

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  • From mobile
  • 2 days ago
  • #885974

Horrific customer service... *** people don't know how to respect

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  • From mobile
  • 2 days ago
  • #885816

I was sent a package from USA on 12/07/2016 Tuesday.. I told I will get in on next week Wednesday which was 19/07/2016.. The package arrived at a local FedEx facility in UK.. It got stuck up there for 5 good days without moving.. Till now I don't know whether I will get my package or not

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I ordered an item from an online shop which was sent via Fedex. When the parcel arrived in Greece, Orbit Couriers presented me a quote totaling EUR 130 (note: I only paid USD 14 for the item!), most of which was their brokerage fees. When I queried the fee, the asked me to come to the customs department at the airport so I just have to pay for duties and pick up the item. So i went to the airport, only to be told there was an envelope plus... Read more

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  • From mobile
  • Jul 19
  • #885118

Had a package to be delivered with FedEx they say it was left at door at noon i was at home 9 min later and no package neighbors was watching for us but they didnt see them either and corporate office told me to reorder with company and have it sent again. Will not do it not my fault or theirs it is fedex fault

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Fedex has my shipment in clearance delay for now more than 2 weeks, they say all paper work is in order. I have asked that they do the custom clearance but it just sits in clearance delay and NO ONE seems to be able to do anything. I am sure Fred Smith, guy who started Fedex would roll over in his grave....sorry Fred if you are still alive. What a sad sad company to do business with. We will be using a different shipper for our business. We will... Read more

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if you can possibly avoid using FEDEX (or for that matter UPS) do. it's not a delivery service anymore it's a collection service that's a total lucky dip in terms of whether you will actually get your parcel. and most annoyingly it's all shrouded in nonsense management speak about 'your choice' which is total hogwash. it's some terrible management company making increased profits by cutting costs (read essential services) and simply passing... Read more

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