Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,849+67 mobile complaints
  • $1.5M claimed losses
  • $808 average
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  • 9 hours ago
  • Shipping
  • 1
  • 1
  • 13

I just had the most ridiculous experience with fedex. I have never seen such incompetence. My initial contact for sending my package I waa asked if I wanted to have 'someone' sign for it. I said ok that sounds like a good idea...knowing the recipients neighbor frequently accepts packages for him. Nothing was ever said that recipient themselves had to sign for the package. First attempt at... Read more

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  • 10 hours ago
  • Shipping
  • Hyderabad, Telangana
  • Fedex India Ground Package On Delivery For 8 Days
  • 3

A package was to be delivered to us reached Hyderabad, India on Oct. 16 2014. I am writing this on Oct. 24, 2014. And, we still have not received the package. We have been calling the FedEx customer service number daily for the last 7 days. We even filed an official complaint (#1018803259 on Oct. 18, 2014). The amazing reply we get is that they have not heard back from the Operations Manager in... Read more

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  • 20 hours ago
  • Shipping
  • Sydney, New South Wales
  • Poor Delivery Service
  • 7

FedEx left package on doorstep where, unremarkably it was stolen. Instruction to the was to leave it elsewhere but they seem not to be bothered. They're looking into it, tracking down my instructions, but given the service so far I don't expect anything. There are plenty of other couriers, I'll certainly be using another on in future, I didn't realise what a bad reputation FedEx had until I... Read more

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  • 21 hours ago
  • Shipping
  • Maryville, Illinois
  • Wine Shipment
  • 14

We've been having this problem with FedEx for some time now. A few months back my husband was sitting right next to the door because we were expecting a wine shipment (an adult has to be there to sign) when he heard a faint noise at the door. It was the FedEx driver writing a note stating we were not at home. My husband asked him why he didn't ring the bell and the driver insisted he had but it... Read more

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  • 1 day ago
  • Shipping
  • Peoria, Illinois
  • Poor Customer Service
  • 11

I was expected to receive a package today but Fedex again screwed up with the delivery and I'll have to wait till tomorrow. I called up customer care who transferred me to the local station manager Donna (Morton, IL) but the call got disconnected and there's no way I can reach her again without having to call the customer care again and waiting for 15 more minutes. They have my number and could... Read more

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  • 1 day ago
  • Shipping
  • Moorestown Township, New Jersey
  • Iphone 6 Delivery
  • 8

Fed Ex is trying to deliver my new iPhone 6+ and each time the delivery guy comes to my house, does not ring the door bell. How am I supposed to know he is here? Plus when I try to have them deliver at a time that is convenient to me they can't do it. But I can go and pick it up myself!! What type of customer service is this? Doesn't Fed Ex realize that people work and cannot sit around all... Read more

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  • From mobile
  • Fedex
  • 1 day ago
  • by anonymous
  • #549484

So I was supposed to get my package today. I waited all day and now at 7 at night they changed the estimated delivery for tomorrow. Not cool.I am beyond pissed. Add comment

     

  • 2 days ago
  • Shipping
  • Ankara, Ankara
  • International Delivery
  • 10

To Whom it May Concern I would like to put a complaint against FedEx courier services (Hosdere Branch, Ankara, Turkey) , because of a shipment that haven't been delivered to me at home, rather they send it back to the shipper in USA (pretending they haven't fond anyone at home, which is impossible), instead of calling me first, send me an email or at least leave me a message with the security... Read more

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  • 2 days ago
  • Shipping
  • Luxembourg, Luxembourg
  • Return Shipment
  • 8

To Whom it May Concern, I would like to put a complaint against FedEx courier services (Hosdere Branch, Ankara, Turkey) , because of a shipment that haven't been delivered to me at home, rather they send it back to the shipper in USA (pretending they haven't fond anyone at home, which is impossible), instead of calling me first, send me an email or at least leave me a message with the security... Read more

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  • 2 days ago
  • Shipping
  • Poor Delivery Service
  • 20

You guys completely failed to make one simple delivery, the driver must have not been paying attention at all to what he was doing because he said that the address was incorrect when UPS made 5 deliveries this week to the same address without any issues. I called 3 separate times and was told i would be contacted by the driver to make the delivery and have yet to hear anything back. I was... Read more

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