Fedex Complaints and Reviews

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  • Customers like
    • Nothing about this experience5
    • Office personnel4
    • Shipping4
  • Customers don't like
    • Customer service69
    • Delivery service59
    • Service24

  • 1 hour ago
  • Shipping
  • Crown Point, Indiana
  • Flooring Contractors
  • 1

I talked to FOUR different FedEx customer service representatives who each gave me conflicting information about the delivery of my package, each guaranteed me different results and none of what they said was true or completed. I tried to hold a package at a nearby hub to be picked up because it was a very important item for my business to receive. We wanted to make sure that we would have the... Read more

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  • From mobile
  • Fedex
  • 23 hours ago
  • by anonymous
  • #693941

I was waiting at the door FedEx man have never seen some one so happy to receive a package Thanks fedex Add comment

  • 1 day ago
  • Shipping
  • Brooklyn, New York
  • Apple 11 Inch Macbook Air
  • 6

Placed FedEx door tag by door bell with note to deliver package to super. Driver ignored tag and returned item to Fedex, causing me to the additional burden of picking it up at a FedEx location. Can the driver read? Instructions written with black marker. Tracking #479439547707. I have experienced difficulty with FedEx in business as well. Delivery label specifically asked for signature. ... Read more

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  • 1 day ago
  • Shipping
  • Baton Rouge, Louisiana
  • Customized Baby Set
  • 9
  • REVIEW RATING 4/5

FedEx is a joke and with UPS and even USPS as an option, we will never use them again! They could care less about customers, losing your package, etc. My wife has spent countless hours on the phone with FedEx and all they do is put her on hold and forward her around. So, we shipped a $573 custom product to a customer in Baton Rouge, LA. The *** driver left it on the wrong door. The customer... Read more

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  • 1 day ago
  • Shipping
  • Barcelona, Catalonia
  • Gold Buillion 50G
  • 8
  • REVIEW RATING 4/5

Fedex took a 50g packet of Gold. Lost it. And paid me 50 euro (minimum to legally not be in trouble) out of 1600 euro.The man from Fedex who got it, put another packet in my name. And mine was officially lost. Fedex was incompetent in doing anything. They just kept saying everything could had happened. They tried to solve it but they want not admit what I think is the obvious. One employee took... Read more

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  • 2 days ago
  • Shipping
  • Van Nuys, California
  • Fedex 2 Day
  • 8
  • REVIEW RATING 4/5

I guess I'm not alone in my dismay over FedEx holding packages at their warehouse because they are "not yet due for delivery". I should have ordered via UPS ground. I'll know next time. Last month I ordered from a business in Southern Ca., but in another county about 1 1/2 hours drive from me. It was shipped UPS ground. I was stoked when it came the next day, despite being the more budget of... Read more

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  • Sep 01
  • Shipping
  • Columbus, Ohio
  • Late Delivery
  • 13
  • REVIEW RATING 4/5

Fed Ex has poor customer service. I waited on a package that should have been delivered Sat. Aug. 28th. I was home all day waiting and no delivery. When I contacted customer service, they claimed the driver said no one was home. I told them, no driver came to my home. And I asked if someone came, how come they did not tag my door? They had no answer and said my package would be delivered, Tues.... Read more

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  • Aug 28
  • Shipping
  • Heathrow, Florida
  • Driving Glasses
  • 22
  • REVIEW RATING 4/5

HAD ENOUGH OF THIS FEDEX AS THEY HIRE LESS THAN OPTIMAL EMPLOYEES. SOME CANNOT SPEAK ENGLISH. THEY ARE EXTREMELY RUDE AND HOSTILE. I WOULD LIKE FOR THEM TO BE SHUT DOWN. I HAD A MATTRESS, TWIN FROM HEATHROW, FLORIDA TO BE SHIPPED AND IT WAS NOT AND HAD TO GIVE AWAY RIGHT THERE IN THE STORE AS THEY DID NOT HAVE A BOX FOR IT. NOW, I AM TRYING TO GET MY DRIVING GLASSES FOR THE THIRD TIME AND IT... Read more

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  • Aug 27
  • Shipping
  • Sealy, Texas
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

Horrible experience! Paid extra for express shipping so package would arrive by Wednesday evening. After several calls on Thursday I was told it would be delivered Thursday evening. I stressed to the agent that if it was not I would pick it up but they assured me it would be delivered. 7 hours later and no package, the agent now says the courier left without it and the facility is now closed. Read more

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  • Aug 27
  • Shipping
  • Keokee, Virginia
  • 17
  • REVIEW RATING 4/5

I ordered a laptop from my school's bookstore in hopes of getting it before class started..... So me being a stay home mom I'm always home... Got the kids off the bus at 4:15 let them play until 5:00.... Preparing dinner constantly on the look through the kitchen window.... No one shows... We have a dog that runs free but she alerts us of strangers she barks scratches the door.... She had been... Read more

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