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  • Customers like
    • Absolutely nothing 11
    • Nothing on this shipment 5
    • Shipping 5
  • Customers don't like
    • Very poor customer service 89
    • Delivery service 61
    • Being lied to 27

We ordered pkg. on 4/20/16 shipped on 4/21/16 by fed ex, got an e- mail from fed ex that our pkg. was delivered, didn't see it called fed ex asked the lady pkg isn't there and by the way she was very rude, nasty and threated me like I was taking up her time. I asked her that e-mail said my pkg. was delivered don't see it told her live in an apt. building she said the pkg. was at the post office. Called the post office next day didn't get our pkg. asked them about our pkg. post office said they never recived our pkg. and it never got scanned... Read more

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Delivery was late. I had tracked the package to when it arrived some 20 miles from my home the day before scheduled delivery. However, the driver first failed to locate my residence. The following morning I contacted customer service to help. I was informed the package would arrive later that day. Once again the delivery was not made so I called customer service a 2nd time. Following a long wait and after speaking with the initial rep I was told my package was placed on the wrong truck. So, at this point I'm agitated and asked to speak with... Read more

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The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and have no power, no care for the customer, no care for the merchandise. DO NOT TAKE THEM! The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and have no power, no care for the customer, no care for the merchandise. DO NOT TAKE THEM! The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and... Read more

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The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and have no power, no care for the customer, no care for the merchandise. DO NOT TAKE THEM! The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and have no power, no care for the customer, no care for the merchandise. DO NOT TAKE THEM! The worst shipping company, terrible costumer service, very disrespectful, drivers are lazy liars, managers are useless and... Read more

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we had a package that was suppose to be delivered, thinking it was going to be on the porch we keep going out there to see if the package was there.. it wasn't after checking allday went outside and there was a delivery notice there, the tech didn't even knock on the door or ring the door bell, have 2 big dogs in the house if they did there would be no way we couldn't hear that.. called customer service within 20 mins of the note being left , and they tried to tell me I wasn't home, explained to them that the tech didn't knock or ring the... Read more

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  • From mobile
  • Fedex
  • 2 days ago
  • #837158

There was no knock on my door!!! So disappointed in fedex Add comment

Driver made no attempt to deliver a package and reported "business not available or closed" on a Monday afternoon. left a tag on the door and didn't knock or ring bell. its a house on a residential street, we where home all day. The driver just stuck a tag on the door and drove away. This happens often, just laziness. i should post the security cam footage on youtube. Driver made no attempt to deliver a package and reported "business not available or closed" on a Monday afternoon. left a tag on the door and didn't knock or ring bell. its a... Read more

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FedEx is the worst delivery service! I ordered an item for my father (in his 80's) FedEx gave me the delivery date. My father cancelled two appointments to make sure he was home to receive the delivery. FedEx didn't show up on the delivery day. I went and checked the tracking number online and they had changed the delivery date at the last minute. The package is shipping from Georgia to Ohio. WHY would it take 10 days??? Absurd! Companies should give consumers their CHOICE of shipping companies they want to use. Don't use FedEX -... Read more

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On Monday, April 25, 2016, I took a day off work to be able to receive a package from FedEx Express. It contains registration for our car, and is very important. Nobody called my door, I did not go anywhere knowing FedEx. My husband came by from work at 2:18 pm and called me from downstairs that we have a door tag! The number is DT104350411661. The tracking number for the package is #810277486624. This is not called "service", I am very upset and angry. I would like to know what actions will be done regarding the driver, and would like... Read more

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Tried to sign up with FedEx online. Included all of my contact information. Was asked a number of verification questions, some of which I could answer, and some of which I could not because I truthfully had no idea of the answer. For example, it asked on each and every verification page, "what month was Roy Miller born?" I've never met a Roy Miller in my life!! Now I get a red warning sign saying I've exceed my verification attempts. All I'm trying to do is to access the Delivery Manager so that I can arrange to pick up my package at FedEx... Read more

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