Fedex Complaints and Reviews

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  • Customers like
    • Nothing about this experience5
    • Office personnel4
    • Shipping4
  • Customers don't like
    • Customer service68
    • Delivery service58
    • Service24

  • 2 days ago
  • Shipping
  • Heathrow, Florida
  • Driving Glasses
  • 11
  • REVIEW RATING 4/5

HAD ENOUGH OF THIS FEDEX AS THEY HIRE LESS THAN OPTIMAL EMPLOYEES. SOME CANNOT SPEAK ENGLISH. THEY ARE EXTREMELY RUDE AND HOSTILE. I WOULD LIKE FOR THEM TO BE SHUT DOWN. I HAD A MATTRESS, TWIN FROM HEATHROW, FLORIDA TO BE SHIPPED AND IT WAS NOT AND HAD TO GIVE AWAY RIGHT THERE IN THE STORE AS THEY DID NOT HAVE A BOX FOR IT. NOW, I AM TRYING TO GET MY DRIVING GLASSES FOR THE THIRD TIME AND IT... Read more

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  • Aug 27
  • Shipping
  • Sealy, Texas
  • 1
  • 1
  • 6
  • REVIEW RATING 4/5

Horrible experience! Paid extra for express shipping so package would arrive by Wednesday evening. After several calls on Thursday I was told it would be delivered Thursday evening. I stressed to the agent that if it was not I would pick it up but they assured me it would be delivered. 7 hours later and no package, the agent now says the courier left without it and the facility is now closed. Read more

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  • Aug 27
  • Shipping
  • Keokee, Virginia
  • 13
  • REVIEW RATING 4/5

I ordered a laptop from my school's bookstore in hopes of getting it before class started..... So me being a stay home mom I'm always home... Got the kids off the bus at 4:15 let them play until 5:00.... Preparing dinner constantly on the look through the kitchen window.... No one shows... We have a dog that runs free but she alerts us of strangers she barks scratches the door.... She had been... Read more

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  • Aug 27
  • Shipping
  • New York, New York
  • Credit Card
  • 8
  • REVIEW RATING 4/5

On August, 20 Citibank set me the credit card. There was one delivery on 8/21 at 11am obviously i am at work. On sticker left at main door was recommendation manage online delivery. unfortunately this option after I sign up with FedEx service was not available. I was trying to call but wasting 25 minutes and lately 20 minutes never got chance to talk to representative. I was tracking online my... Read more

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  • Aug 26
  • Shipping
  • Ewa Beach, Hawaii
  • 7
  • REVIEW RATING 3/5

Have had difficulties with FEDEX off and on. Packages left in the rain, mud, dropped on my steps with no comments. Have had deliveries made and when I asked questions I was looked at as if I was speeaking a uninteligable language. Not all those that deliver are a problem but others are consistently different. I guess they haven't figured out that we are paying FEDEX not they paying us to use... Read more

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  • Aug 26
  • Shipping
  • Milton, Florida
  • Fed Ex Ground Shipping
  • 8
  • REVIEW RATING 4/5

I have had several very important packages not arrive on time. My packages were regular Fed Ex ground and not the cheap service that combines with the Post Office. They simply changed the date of expected delivery each night until they decided to show up. We have never, ever had an issue with UPS. UPS gets it here when they say they will period. I called Fed Ex and they would not do anything for... Read more

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  • From mobile
  • Fedex
  • Aug 26
  • by anonymous
  • #689650
1 of 3

A fedex freight truck pitched me on a right turn while I was on my bike. I got sucked under and barley made it out alive. My bike on the other hand was ran over by an 18wheeler while it was on the curb. They are now refusing to reimburse me for damages. I am a bike courier, my bike is my means of transportation and generating income. Add comment

  • Aug 26
  • Shipping
  • Mississauga, Ontario
  • Ignorant Personnel
  • 5
  • REVIEW RATING 4/5

I will never use FexEx again. Not necessarily for the staff working there, but for the shoddy online system they have to ship a package. I thought it would be easy to ship one 18x18x16 box full of my things home after moving across the country. I made an account online and started the shipping process of creating a shipment online. Right from the get go the system was horrible. If I filled... Read more

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  • Aug 26
  • Shipping
  • Saint Louis, Missouri
  • Shipping Service
  • 10
  • REVIEW RATING 3/5

I shipped a box weighing less than 3 lbs via FedEx Ground to an address just less than 3 hours from where I live. The box was packaged well, with the online shipping label stuck & taped securely to the box. It should have arrived at its destination the next day, or certainly no more than 2 days later. But NO! It went from Storm Lake IA to Spirit Lake IA, then to St Paul MN, then to Chicago... Read more

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  • Aug 25
  • Other
  • Biddeford, Maine
  • Shipping
  • 3
  • REVIEW RATING 4/5

I wanted to schedule a pick up for a package, which should be a very easy and common task. But it ended up being anything but that. After several failed attempts online due to errors that didn't seem to actually exist, I had to call customer service. I began by attempting to resolve the issues online, but people kept rerouting me to different people which ended up with me talking to an automated... Read more

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