Fedex Complaints and reviews

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  • 1,535 complaints
  • $429,823 claimed losses
  • $280 average
  • 82082 since Mar 26, 2007

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
Fedex reviews, Fedex complaints, read Fedex reviews, find Fedex reviews, Fedex scam reports
  • 1,535 complaints
  • $429,823 claimed losses
  • $280 average
Had an experience with Fedex?
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1535 reviews found
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  • Apr 12
  • Florida City, Florida
  • Undelivered Package
  • 1
  • 12

I hate fedex,I never get packages without a nightmare of excuses. The last 2 packages were found at a neighbors house 2 days later with no help from fedex. That neighbor said fedex leaves packages from 2 other addresses at his home also, he just moved in and does not know any of the neighbors yet. Sometimes they tell me my address does not exist, and I have to meet the driver at a store or a gas... Read more

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  • Apr 11
  • Western Springs, Illinois
  • Fedex Driver
  • 1
  • 23

This evening, 4/10/14, at about 9:00 p.m., after 12 hours of work, I took my car out of the parking lot and wanted to park it in front of my building at 29 S. LaSalle Street in Chicago (60603). When I drove to the front of the building, there was an empty parking space, but the FedEx van was double parked in front of the space with its flashing lights, blocking the north lane on LaSalle Street. ... Read more

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  • Apr 11
  • Bennington, Vermont
  • Damaged Delivery
  • 6
  • 21
Fedex - Horrible Customer Service, Negligent Drivers

I received my first home direct order of Shakeology, a health shake (food product, clearly marked on the box) at my new residence 2 weeks ago. The driver left the package next to a 100+lb black lab. The dog, naturally, chewed up EVERYTHING. $100.00 worth of product (product that I had intended on returning to the company as I could not afford it at the moment after just having moved). I filed a... Read more

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  • Apr 10
  • Washington, District Of Columbia
  • Damaged Shipping
  • 12

Had to have a motor shipped over night to take care of my customers needs.The first motor arrived on time but had been damaged during shipping and was sent back.Motor two arrives the next day and the driver has nothing but attitude because we want to check the motor before we sign for it telling us we need to sign first before we check.That may be their company policy but it's not mine.Its a... Read more

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  • Apr 08
  • Bad Customer Service
  • 7

Thur03Apr14 Parcel Collected in SA. 803579882169 Frid 04Apr14 Parcel in Transit Sat 05Apr14 - not a FEDEX working day Mon 07Apr14 Parcel in Gaborone - 12:00 Tax payment requested by FEDEX Gaborone direct from Client. Payment made within the hour at FEDEX Maun, who immediately advised FEDEX Gaborone of payment, advised Gaborone to release parcel for direct delivery to Client. Tue 08Apr14 am -... Read more

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  • Apr 07
  • Bellingham, Washington
  • Customer Service
  • 5

Through some mix-up between Verizon and FedEx, they addressed the package to a relative's address instead of mine. Although Verizon was partly to blame for the mix-up, FedEx offered me no assistance at all and refused to change anything. While I understand not changing an address for security reasons, I was offered no help whatsoever from two customer service reps who basically told me they... Read more

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  • Apr 05
  • Incompetent Delivery
  • 6

Because the company(s) that sent the package didn't give me the tracking number, I didn't know where my package was. After waiting a day or two PAST the assumed/expected delivery date, I called XYZ, Inc. and got it. Upon checking it, the driver attempted delivery on 4/1, but made a notation "incorrect address - recipient moved". Nobody moved, the address was correct. I have the original address... Read more

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  • Apr 04
  • Montreal, Quebec
  • Sole Delivery Tentative
  • 3
  • 12

FedEx found a great way to save money: they deliver the courier to the address where they have to only once! Forget about a second and third trial, only once and if not, too bad for you, you have to go to a service point (in my case, Montreal, located just in the middle of downtown) with the result that I will have to drive their, pay the parking, lose time to pick it up and then all back home... Read more

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  • Apr 02
  • Sewickley, Pennsylvania
  • Deliveries
  • 10

Instead of bringing my packages to the door, they leave them in my us postal mailbox at the end of my lane . Since this is only meant for us mail, the postal delivery person takes the package to the post office, leaves me a postage due sticker and then I have to go the PO and repay a delivery charge that was already paid when the item was ordered!! After multiple complaints it is still... Read more

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  • Apr 01
  • Wilmington, North Carolina
  • Shipping Cost
  • 1
  • 13

I had to wait until payday to mail my Grandson's card and present. The card was a talking one and required additional postage. I also included a movie gift card. I took it to my local Mailbox place. The shipping amount came to $38+. His birthday is tomorrow or I wouldn't have agreed. This is from Wilmington, NC to Falmouth, MA. Not exactly the boonies. What is the world is going on?? ... Read more

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