Fedex Complaints and Reviews

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  • Customers like
    • Shipping4
    • Office personnel3
    • Delivery person2
  • Customers don't like
    • Customer service68
    • Delivery service57
    • Service22
  • From mobile
  • Fedex
  • 7 hours ago
  • by anonymous
  • #642519

I just had the worst customer service experience I've ever had I have never been treated more rudely by anyone fedEx has forever lost my business and that of my company Add comment

  • 17 hours ago
  • Shipping
  • Pune, Maharashtra
  • 3

Its pathetic service still not delivered shipment807761715753 Was suppose to receive on 28th mid day as per your so called expert executive's. . Any idea where its now?  Please dnt show the history status we are literate -enclosing same for your reference , its more then  60 hrs  and is with local office pune wondering if your service  Have SLA s ? Date/Time Activity 5/29/2015 - Friday 4:15 pm... Read more

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  • 17 hours ago
  • Shipping
  • Minneapolis, Minnesota
  • Shipping
  • 10

FEDEX ostensibly has an understanding with the USPS to see who can delay the package longer. It is a sort of internal competition where they BOTH win and you - my dear consumer - lose. Stay away from these nitwits and stick to good old UPS! FEDEX ostensibly has an understanding with the USPS to see who can delay the package longer. It is a sort of internal competition where they BOTH win and... Read more

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  • 1 day ago
  • Shipping
  • Dallas, Texas
  • Package Tracking
  • 6
  • REVIEW RATING 3/5

We were waiting on a package and tracking it all day. 45 minutes before it was to arrive the site changed to "un-trackable" fearing it had been delivered wrong, I called. The call started off with them saying they had labeled it incorrectly and we would not get the 1 day shipping. I asked for a refund of the price I paid. No one could service this. When I asked for a supervisor's name they hung... Read more

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  • 2 days ago
  • Shipping
  • Philadelphia, Pennsylvania
  • Overnight Shipping
  • 2
  • 2
  • 18
  • REVIEW RATING 5/5

An important package was shipped overnight express to me on Friday. Arrived at local dispatch Sat 10am. It was noted delivered. Driver said tried delivery on Tues at 10am & I was not home and apartment office was closed. Both UNTRUE! Called supervisor who assured it would be delivered on Wednesday and when I said I wanted it that evening he hung up on me. Same thing happened on Wednesday. ... Read more

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  • May 26
  • Shipping
  • Attleboro, Massachusetts
  • Package
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

first attempt delivery person does not ring door bell, just put the door tag and left second attempt didn't even come till the door , no door tag and updated status on fedex delivery exception, pathetic service by fedex after calling fedex customer service they say they cannot contact on field delivery person. customer support mention he put the door tag, well we do not see any door tag.... Read more

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  • May 23
  • Shipping
  • Frazer, Pennsylvania
  • Staff
  • 8
  • REVIEW RATING 4/5

I usually have a good experience at the Fedex Frazier, Pa. Store. Yesterday the counter employee was rude and spoke to me in a loud voice when I asked him a question. As soon as I walked in the store, he told me not to use the counter I had always used in the past and to fill out the delivery form at another counter. Very loud voice. He was taking a long time with another customer and I walked... Read more

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  • May 22
  • Food Delivery
  • Las Vegas, Nevada
  • Fedex Smartpost
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

I've had two items shipped from Walmart by Fedex Smartpost disappear. The most recent was supposed to be redelivered today 5/21/2015. No show again. Had to ask for a refund last time package disappeared for two months never to be seen of again. I'm sick of this b.s. I order via the website because I don't have a car and it isn't worth the trouble to try and get to my Walmart with no car. I expect... Read more

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  • May 21
  • Shipping
  • Package
  • 22
  • REVIEW RATING 3/5

I shop online exclusively for just about everything (groceries, clothing, pet products, etc). I now specify in my delivery options that I do NOT accept FEDEX for my preferred shipper. They NEVER just leave the package at my doorstep on First Day. Even when both the Shipper and I specify "No Signature Required, Leave Package", FEDEX refuses to do so. The Passive-Aggressive Delivery Game begins,... Read more

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  • From mobile
  • Fedex
  • May 20
  • by anonymous
  • #639041

A package was shipped from Mt. Dora FL to our business in St Petersburg Fl a week ago. According to the FedEx tracking several deliveries have been attempted. There have not been any notices left in our door and it has not been left with a neighbor. This is not acceptable!!! What has happened to customers service??? Add comment

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