1.5
  • shipping4 votes
  • Office Personnel2 votes
  • Nightmare with fed ex1 votes
  • Customer Service34 votes
  • Delivery service26 votes
  • Horrible customer experience8 votes
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I was charged 277.41 for an envelope. I was told it was because it was 40 lbs. I have never heard of a 40 lb birth certificate. What can possibly fit in a fed ex envelope that is 40 pounds? Add comment

  • 2 days ago
  • Shipping
  • Indianapolis, Indiana
  • Jeans Shipping
  • 18
  • REVIEW RATING 3/5

I ordered two pairs of jeans online from Kohl's. One pair shipped immediately via Fedex. The second pair shipped 16 hours later via UPS and USPS. I received that pair yesterday morning (5 days later). I am still waiting for the pair that was shipped via Fedex. Leaving from Dallas, TX, it appears to gone through AR, then made stops in MS and Tennessee. It finally arrived in my city (Indianapolis)... Read more

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  • 2 days ago
  • Shipping
  • West Palm Beach, Florida
  • Package
  • 21
  • REVIEW RATING 4/5

Jan 26, 2015 A package from FedEx arrived while I was out. I received a text stating it was delivered and once I go home I looked around only to find the box was sitting on my metal frame window inside shards of GLASS! apparently the weight of the box broke the glass. I tooka pic of the damage with the box inside and called CS at FedEx and they said they would forward all the info to a supervisor... Read more

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  • Jan 28
  • Shipping
  • International Shipping
  • 13
  • REVIEW RATING 3/5

I've been waiting for an international package since Jan 19 when it was shipped. I was told Customs cleared it. Yet, it is stuck in TN. Today is Jan 28. Last scan was 5:42 am 1/22. Fedex doesn't tell me what they're doing to investigate or if they've done anything at all. They only ask me for more info when I call and say they are going to investigate. Now they need a very detailed description... Read more

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  • Jan 28
  • Shipping
  • Mesa, Arizona
  • International Shipping
  • 4
  • 4
  • 383
  • REVIEW RATING 5/5

We mailed 3 DVD disks to my friend in China. After the package got received, Fedex sent us an invoice saying that we owe them $44286.10. We called the invoice department and the lady told us not to worry about the invoice so we just relaxed. One month later, another invoice came. It just said we have "passed the due of payment". This is ridiculous! We went to their station and the guy in the... Read more

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  • Jan 28
  • Shipping
  • Brooklyn, New York
  • Delivery Service
  • 12
  • REVIEW RATING 4/5

Twice in two weeks a request has been made to re-route packages. The first time I paid for a re-route and they still sent it to the wrong address while I was visiting family for a week in another state! No one would even go back that day so I had to deal with the issue myself. The second time, right now, a company arranged a re-route and guess what didn't happen? I just moved half a block away... Read more

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  • From mobile
  • Fedex
  • Jan 28
  • by anonymous
  • #587622

Forget about ever getting a insurance claim paid. Add comment

  • Jan 27
  • Shipping
  • North Vancouver, British Columbia
  • Invoice Payment Terms
  • 18
  • REVIEW RATING 4/5

I don't have an account with Fedex, so I took my parcel into a Fedex shop, and paid for it there, on the 12th December. I then get an invoice ordering IMMEDIATE (as was clearly written) payment 45 days later. The invoice was dated the 12th January, a month after I paid at the shop. I rung Fedex up, and was told it was already paid, so I should just disregard the invoice. Why the *** are they not... Read more

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  • Jan 27
  • Shipping
  • Parksville, British Columbia
  • Package Tracking
  • 24
  • REVIEW RATING 4/5

I have been tracking a Fedex shipment all the way to my city and then waited patiently for it to be delivered. When it did not arrive I called Fedex and was told someone would call me back within 2hrs. No one called. The next day I called again to find out they handed the package off to Canada Post for delivery and gave me a Canada Post tracking #. I tracked the package on the Canada Post... Read more

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  • Jan 26
  • Shipping
  • Sydney, Nova Scotia
  • International Shipping
  • 32
  • REVIEW RATING 4/5

I have a package i have been waiting on since Dec 19th. The package was sent to chicago and the tracking stops from there. I have called and called and called to find out what im suppose to do, since the package NEVER arrived I NEVER got a call back from "Rachel", and I have understood she needed help... however IGNORING my problem was not going to make me go away. I have called approx 6 times,... Read more

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