Fedex Complaints and Reviews

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  • Customers like
    • Nothing about this experience4
    • Office personnel4
    • Shipping4
  • Customers don't like
    • Customer service68
    • Delivery service58
    • Service24

  • 20 hours ago
  • Transportation and Delivery
  • Brandon, Florida
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

My shipment came in a day before the "scheduled" delivery date but was noted as "shipment not due for delivery". Of course I emailed FedEx to inquire or at least send a feedback that this is definitely an area of opportunity for them. Did they care? NOPE! Their response was that it was scheduled until day end the next day. Well I know that! But why let the shipment sit there instead of loading... Read more

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  • From mobile
  • Fedex
  • 2 days ago
  • by anonymous
  • #676369

fedex angeles city ph,charged me 88 au dollars to send envelope with 4..a4 sheets of paper to perth.thanx guys. Add comment

  • 2 days ago
  • Shipping
  • Orlando, Florida
  • Signature Required Delivery
  • 13
  • REVIEW RATING 4/5

I was traveling and was informed by my shipper that a delivery was being made through FedEx, I quickly went online and registered for a vacation hold, thinking that their system really works and someone would really check to see if there is a vacation hold. But I was wrong and after 3 failed attempts to deliver they returned the shipment to the shipper. The original shipment was originated in... Read more

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  • Jul 31
  • Other
  • Metairie, Louisiana
  • Slow Shipping
  • 12
  • REVIEW RATING 4/5

FedEx Smart Post is the most ridiculous method of shipping that I have ever seen. A package that had to go only two hundred miles traveled clean across the country for a week and a half. I could have walked there and back in less time than it took FedEx and the U.S. Postal Service to deliver the package. If you ever consider using FedEx Smart Post, do not do it. Once you turn the package to... Read more

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  • Jul 30
  • Shipping
  • Ellicott City, Maryland
  • Speakers
  • 3
  • 3
  • 98
  • REVIEW RATING 5/5
Fedex - UNBELIVEABLE HANDLING OF PRODUCT
1 of 8

I had two speakers that I sold on eBay that I had bought from a retailer brand in original packaging. The exterior of the container clearly showed they were speakers. I took pictures of the speakers and packaging before I shipped. The container was corrugated cardboard that was specifically made for the speakers no additional room for added packing. When the speakers arrived at the buyer the... Read more

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  • From mobile
  • Fedex
  • Jul 30
  • by anonymous
  • #674491

I had a shipment lost and I contacted them about. Which took me a long time as they make it difficult to log a complaint. Well the driver showed up today and I quote , ITS NOT MY FAULT! , then who's is it . Fedx needs screne their drivers better , with un employment as it is I can't believe they can't find better drivers who can use a GPS! i diots!!! Add comment

  • Jul 30
  • Shipping
  • Jakarta, Jakarta
  • 8
  • REVIEW RATING 4/5

I backed something from Kickstarter, It was declared as reward, and non retail nor commercial product declared value $100 It is a headset and probably a t-shirt. FEDEX / RPX INDONESIA They charged me $50 at first, quite high it is 50% of the declared value. I transfered the payment to their bank account understanding these are the amount of custom fee and their brokerage fee. Then I heard... Read more

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  • Jul 29
  • Shipping
  • 30
  • REVIEW RATING 3/5

It amazes me that any shipper can afford to use this shoddy outfit! They misrepresent what is happening with your shipment! I've had one posted on their website for delivery today. It's has said that for a week! Now that today is here, it miraculously is changed to two days from now because the Post Office is finishing the delivery! Their people are useless so don't bother to call them. ... Read more

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  • Jul 29
  • Shipping
  • Freehold Township, New Jersey
  • 34
  • REVIEW RATING 3/5

I had ordered something online and it was to be delivered by Fedex. The package arrived at Fedex' local location but never made it to my house. When I inquired about the package Fedex indicated it had no idea what happened to the package and advised me to contact the sender. Why should I have to contact the sender? Fedex lost the package so they should contact the sender. Fedex took no... Read more

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  • Jul 28
  • Shipping
  • Oak Forest, Illinois
  • Fedex Delivery
  • 27
  • REVIEW RATING 4/5

Never had an Issue with DHL, UPS or even USPS. This is my review in different categories going from 0 to 5 stars for FedEx drivers: Drive to my house = 5 Stars Finding the Door = 0 Stars Finding the Door Bell = 0 Stars Pressing the Bell Button = 0 Stars Delivering the Package on hand = 0 stars. Leaving a door tag hanging on the back door of your house, or the bathroom window, or in the collar of... Read more

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