Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,785+54 mobile complaints
  • $1.5M claimed losses
  • $821 average
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  • From mobile
  • Fedex
  • 5 hours ago
  • by anonymous
  • #537422

Horrible and down rude employees at the Fed Ex store Kapiolani, Honolulu, Hi. Wanted me just to leave a package worth $1500.00 just lay it on the counter employee said. Told her needed receipt said she only has one register and it is tied up? Then was even unable to copy label due to copy machine tied up. Such rude and unprofessional employees. They have no business working with customers. Add comment

  • 8 hours ago
  • Shipping
  • 9

Complaint #1: per their tracking program, they scanned three packages on Saturday Sept. 13, 2014 at the local depot but only delivered two on Monday, September 15, 2014 (all from the same shipper, shipped at the same time). The driver said "They must not have loaded it onto my truck." After a week of twice daily phones calls to them (they NEVER called back as they said they would), they now... Read more

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  • 1 day ago
  • Shipping
  • Private Information
  • 2
  • 2
  • 21

Census Bureau has been harassing me to fill out a "voluntary" questionnaire to which I do not wish to participate. It's so voluntary that they call over and over, send letters, call our unlisted numbers, and then have FEDEX show up with an overnight envelope. As I stood in my doorway, the FEDEX guy stands about five feet away holding up the envelope with his scanner in between it and me and... Read more

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  • 2 days ago
  • Shipping
  • Brooklyn, New York
  • Package Sending
  • 13

Waited at FedEx for an hour and did not get the customer service I expected to. I've never neen to the Shipping center in the south bronx but it was horrible. The woman who was helping me (Jennifer) just left and i didn't know who was going to assist me, (Leslie) had so much attide and kept saying she don't get enough to work there, I guess indicating she has alot of reaponsibilities. I spoke and... Read more

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  • Sep 19
  • Shipping
  • Fremont, California
  • Package Delivery
  • 18

I have waited for a whole day to get deliver my package and can't be able to go out because I don't want to miss it. Now when I track my shipping status and surprisingly, my stuff got back to Fedex facility. I called them and they said "Sorry, the driver left the note say that because of a lot of package today" ???? It is Friday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I don't... Read more

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  • Sep 19
  • Shipping
  • Plano, Texas
  • Poor Delivery Service
  • 1
  • 1
  • 20

Plano, TX, USA Took a vacation day and waited all day for a very expensive delivery that required a signature. Next thing I know I hear a low tone exhausted, rush to the door only to see the FedEx driver speeding away. There is a note on the door, about a missed delivery!!!!! Damned *** didn't knock on the door, ring the door bell, nothing and yet I'm only 10 feet from the front door waiting.... Read more

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  • Sep 19
  • Shipping
  • 1
  • 1
  • 9

These guys are terrible. They ship your package and say it will be there on a certain day and I doesn't show up. Then they switch carriers to usps. What the *** if it supposed to be delivered by a company don't go switching it up. And actually deliver it on the day it supposed to be there. It's freaking ridiculous. Read more

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  • Sep 18
  • Shipping
  • Bad Management
  • 1
  • 1
  • 36

Next time I buy online, I will make certain delivery is not by FedEx! This is a company that has no management, the drivers are idiots, and the overall service including tracking is the worst I've ever experienced! Anyhow, here's my story. Was originally supposed to get package as shown on their tracking, by 9/13/14, and was a no show. Then tracking changed to 9/17. Well the driver did show, and... Read more

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  • Sep 18
  • Shipping
  • London, Ontario
  • Bad Delivery Service
  • 7

FedEx is the worst delivery service! The communication for that company is next to nil. My parcel was already a day late. I have waited until 6 pm that day and not response even though I signed for them to let me know it was in the way. Day two, it was to be delivered before 5 pm. Because I was away from my house I paid the extra Taxes and expenses the day before. I received an email receipt for... Read more

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  • Sep 18
  • Shipping
  • Vancouver, British Columbia
  • Poor Customer Service
  • 15

I called them to schedule a delivery, left both my buzz number and my phone number (all right, I know they wouldn't call me, but you got my buzz number, can you at least ring the buzz? No. I spent the whole morning, sitting next to the buzz phone. Nothing happened. Finally, I got phone call from the seller and she told me that Fedex has already come and failed to contact me. WTH! Have you... Read more

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