1.5
  • shipping4 votes
  • Office Personnel2 votes
  • Nightmare with fed ex1 votes
  • Customer Service32 votes
  • Delivery service24 votes
  • Horrible customer experience6 votes
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  • 12 hours ago
  • Shipping
  • Sydney, Nova Scotia
  • Fedex Courier
  • 13

I have a package i have been waiting on since Dec 19th. The package was sent to chicago and the tracking stops from there. I have called and called and called to find out what im suppose to do, since the package NEVER arrived I NEVER got a call back from "Rachel", and I have understood she needed help... however IGNORING my problem was not going to make me go away. I have called approx 6 times,... Read more

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  • 1 day ago
  • Shipping
  • San Francisco, California
  • Refund Policy
  • 17
  • REVIEW RATING 4/5

Hi, Everybody! I sent the package to Russia and paid 200 USD for that. A bit later, I got my package back and wanted to understand what happened. I was explained that there were some customs issues and they could not deliver it. Ok, that's fine but I supposed somebody might explain that before I shipped it because it was a gift to my friend there. The manager told me to call on their claim line... Read more

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  • Jan 23
  • Shipping
  • Milton Keynes, Milton Keynes
  • Delivery Rearrangement
  • 21
  • REVIEW RATING 4/5

Fedex left card to rearrange delivery, so i called asked for a delivery later in the day as i was mot avalable next day or weekend. Was told by cus ser pointy head that she would ring back with pssible arrangements. No call by 3pm so i rang got the same pointy head , she said we'll deliver in the morining. i said i was waiting all day for a call to make arrangements when i was in, as i was not in... Read more

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  • Jan 22
  • Shipping
  • Burnsville, Minnesota
  • Package Shipping
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

went to drop off package at Lakeville Minnesota FedEx Office lady said she could not ship because it had plastic on it and it would get caught in their conveyor belt although I have shipped over 100 of these packages with no issues she declined to take my package after driving 2 hours to the location so now I have to drive another hour and a half to a different location to drop package she needs... Read more

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  • From mobile
  • Fedex
  • Jan 21
  • by anonymous
  • #584895

My package in India is not getting delivered even after reaching the destination city 8 days back... Customer service again and again saying they are busy with to much volume and not allowing me to pick up to..772555596097 Add comment

  • Jan 20
  • Shipping
  • North Vancouver, British Columbia
  • Express Post International
  • 30
  • REVIEW RATING 4/5

I was tracking my order online (Express) and noticed it was being delayed. I called FedEx and a female rep told me I had to pay customs/duties ($36.06). She asked if I would like to pay it now via credit card, I agreed and gave her my information. After the payment was completed she asked for my email so she can send the invoice/receipt of said payment, I gave her my email and two days later the... Read more

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  • Jan 19
  • Shipping
  • Dallas, Texas
  • 14
  • REVIEW RATING 3/5

Instead of placing blame on FedEx,You should be placing blame on your Friend.He or She had to know that the gift had to paid for upon Delivery.These carrier's does not deliver for free OK.So why?Would you cause a problem for yourself by calling FedEx for something that is clearly your friend's Fault?You stated you where Fined right?Fined for what reason?This post does not make sense at all.All... Read more

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  • Jan 19
  • Shipping
  • Berlin, Berlin
  • Freight Quote
  • 22
  • REVIEW RATING 4/5

I received a birthday present from a friend and FedEx charged me for it, even though it was meant to be paid by a third party to whom my friend sent the money. Moreover, I got a fine which doubled the amount I was supposed to pay, while sending emails to fedex employees. Goes without saying they didn't help me at all and I ended up paying for it. Thank you FedEx for ruining it for me. P.S. what... Read more

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  • Jan 18
  • Post
  • Riyadh, Ar Riyad
  • Documents Shipping
  • 44
  • REVIEW RATING 4/5

My family sent me some important documents on 6th January 2015, which I need to sent them back on urgent basis. I am still to get those documents, it may cause irreparable as well as financial damage to me. There is no updatation regarding status of my shipment and people at customer care are of no help. Till 14th January, expected time of delivery was coming as 15th January but now it is coming... Read more

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  • Jan 17
  • Shipping
  • Knoxville, Tennessee
  • Package
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

My eighty three year old mother sent me an insured package requiring my signature. Fed ex delivered the package to tge motel next to where iam staying . They allowed someone named j. Patel to sign for my package. My mom talked with them and while they have a signature they refuse to followup and get the package returned . So my mom told them she wanted to take advantage of the insurance she... Read more

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