Fedex Complaints and Reviews

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  • Customers like
    • Shipping4
    • Office personnel3
    • Delivery person2
  • Customers don't like
    • Customer service66
    • Delivery service57
    • Service22

  • 2 days ago
  • Other
  • Frazer, Pennsylvania
  • Counter Agent
  • 6
  • REVIEW RATING 4/5

I usually have a good experience at the Fedex Frazier, Pa. Store. Yesterday the counter employee was rude and spoke to me in a loud voice when I asked him a question. As soon as I walked in the store, he told me not to use the counter I had always used in the past and to fill out the delivery form at another counter. Very loud voice. He was taking a long time with another customer and I walked... Read more

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  • May 22
  • Food Delivery
  • Las Vegas, Nevada
  • Fedex Smartpost
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

I've had two items shipped from Walmart by Fedex Smartpost disappear. The most recent was supposed to be redelivered today 5/21/2015. No show again. Had to ask for a refund last time package disappeared for two months never to be seen of again. I'm sick of this b.s. I order via the website because I don't have a car and it isn't worth the trouble to try and get to my Walmart with no car. I expect... Read more

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  • May 21
  • Shipping
  • Package
  • 22
  • REVIEW RATING 3/5

I shop online exclusively for just about everything (groceries, clothing, pet products, etc). I now specify in my delivery options that I do NOT accept FEDEX for my preferred shipper. They NEVER just leave the package at my doorstep on First Day. Even when both the Shipper and I specify "No Signature Required, Leave Package", FEDEX refuses to do so. The Passive-Aggressive Delivery Game begins,... Read more

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  • From mobile
  • Fedex
  • May 20
  • by anonymous
  • #639041

A package was shipped from Mt. Dora FL to our business in St Petersburg Fl a week ago. According to the FedEx tracking several deliveries have been attempted. There have not been any notices left in our door and it has not been left with a neighbor. This is not acceptable!!! What has happened to customers service??? Add comment

  • May 19
  • Shipping
  • Arlington, Texas
  • Shipping Service
  • 17
  • REVIEW RATING 4/5

I made a 200 dollar order on a game system and FedEx hold the package at the center twice and told me I need to show my ID at there center in Lancaster Texas and I don't have a ID that match the address then I place another order on May 18 2015 and again the manager hold the order again they wasted my money twice I don't want do business with fedex anymore and the manager was rude with me cause... Read more

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  • May 19
  • Shipping
  • Saint Clairsville, Ohio
  • Two Day Shipping
  • 20
  • REVIEW RATING 4/5

I had ordered an item from Amazon and paid for the two-day shipping option. The item was scheduled to be delivered on Thursday, May 15, 2014. On Thursday, the delivery tracker indicated that it was delivered that morning and left on the front door. Since I was home on Thursday, I was unaware that any package had been delivered. Even after checking the front and back porch, no delivery had been... Read more

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  • May 18
  • Post
  • Perkasie, Pennsylvania
  • International Shipping
  • 18
  • REVIEW RATING 3/5

My uncle spent several days to get my transcript and did a international post. Fedex tracking system shows that it reached Indianapolis, it been 5 days still it didnt reach PA. when I called them they are telling (in a casual term) that it might be lost. andthey cant find it. What ???? I cant even imagine they are telling me this. This is the most ridiculous this ever happened. The worst part... Read more

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  • May 17
  • Shipping
  • Saint Charles, Maryland
  • Ground Shipping
  • 15
  • REVIEW RATING 4/5

I live in a townhouse group that has its own parking, patios, walkways in reverse easy living set up. The front door is a common area with just walkway. The last year or so only Fedexground has delivered at front door. I am physically limited have sign that deliveries go to back door - my neighbor has no problem but her carport and townhouse are attached. Never had a problem with UPS in 25... Read more

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  • May 17
  • Shipping
  • Hyattsville, Maryland
  • Overnight Shipping
  • 25
  • REVIEW RATING 4/5

I had a package overnight to my house, tracking shows that the package was delivered the moment I noticed the package was not delivered or might have being delivered to the wrong address I called fedex almost right away , the advised me to check with the neighbors which I shouldnt have to but I did ... Still didn't find the package so i was adviced my FedEx that since it's a home delivery the... Read more

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  • From mobile
  • Fedex
  • May 16
  • by anonymous
  • #636878

They delivered my package to wrong house and they refused to own their mistake. I shouldn't have to pay for incompetence and I wanted a refund. They wouldn't work with me and refused my refund. I will never do business with them again. Add comment

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