Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,854+68 mobile complaints
  • $1.6M claimed losses
  • $808 average
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  • 7 hours ago
  • Shipping
  • Shipping And Delivery
  • 4

Over this last year I have spent roughly 10,000 USD on Fedex shipments. Very few have escaped Fedex's upcharge rate. Continually I am quoted say $35 and then charged $55. They say I have not measured the box correctly. ***! the measuring tape I bought from Home Depot is wrong. I even round up to be safe. Continually my credit card is charged for more than I was quoted even playing by their... Read more

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  • 1 day ago
  • Shipping
  • Pearland, Texas
  • International Delivery
  • 12

I shipped a important and urgent package to India. The status shown me that the package reached to nearest city which is around 70Kms (1 hour drive) away from the destination city and it was lying there for 7 days. Me and my relatives in India complained them multiple times but they didn't pay attention. Finally we asked money back for that and they took our case and told us that the I should ask... Read more

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  • 2 days ago
  • Building Services - Moving, Storage
  • Glass Delivery
  • 11

fed ex in my opinion are the worst company I've ever had service from. 6 wrong doing in one simple transation. 1. broke glass 2.when claim was done, cust care used wrong track number 3. investigation department don't take picture of item, don't do proper notation, trash glass before claim was done. 4. coudn't find my glass after was picked up to do investigation 5. customer service have... Read more

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  • 2 days ago
  • Shipping
  • Brooklyn, Ohio
  • Package
  • 12

I shipped a package of weight 6.7 lbs to India, at the time of shipping user told that price of $170 charged to my account.But FedEx charged $304 to my account. When I contacted fedex customer support they said that billing calculation happens based on the box dimensions.Though I sent 6.7 lbs ,fedex charged me for 19lbs. If they are charging based on box dimensions why the fedEx employee... Read more

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  • Oct 26
  • Advertisements and Cons
  • Deliver Representatives
  • 21

most of FedEx representatives are morons everyone will tell you something different when you're looking for your package to show up at your house so all in the words just like the other companies are straight up liars. my package was supposed to be delivered Thursday 10/23/14 now I gotta wait till Tuesday 10/28/14 and they said they tried to deliver it on 10/24/14 and I never got any kind of door... Read more

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  • From mobile
  • Fedex
  • Oct 24
  • by anonymous
  • #550225

I was supposed to receive a package about two days ago. I payed extra money for it to be here by then and it still hasn't come. Add comment

     

  • Oct 24
  • Shipping
  • Incompetence
  • 1
  • 1
  • 42

I just had the most ridiculous experience with fedex. I have never seen such incompetence. My initial contact for sending my package I waa asked if I wanted to have 'someone' sign for it. I said ok that sounds like a good idea...knowing the recipients neighbor frequently accepts packages for him. Nothing was ever said that recipient themselves had to sign for the package. First attempt at... Read more

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  • Oct 24
  • Shipping
  • Hyderabad, Telangana
  • Ground Package Delivery
  • 24

A package was to be delivered to us reached Hyderabad, India on Oct. 16 2014. I am writing this on Oct. 24, 2014. And, we still have not received the package. We have been calling the FedEx customer service number daily for the last 7 days. We even filed an official complaint (#1018803259 on Oct. 18, 2014). The amazing reply we get is that they have not heard back from the Operations Manager in... Read more

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  • Oct 23
  • Shipping
  • Sydney, New South Wales
  • Poor Delivery Service
  • 20

FedEx left package on doorstep where, unremarkably it was stolen. Instruction to the was to leave it elsewhere but they seem not to be bothered. They're looking into it, tracking down my instructions, but given the service so far I don't expect anything. There are plenty of other couriers, I'll certainly be using another on in future, I didn't realise what a bad reputation FedEx had until I... Read more

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  • Oct 23
  • Shipping
  • Maryville, Illinois
  • Wine Shipment
  • 1
  • 1
  • 43

We've been having this problem with FedEx for some time now. A few months back my husband was sitting right next to the door because we were expecting a wine shipment (an adult has to be there to sign) when he heard a faint noise at the door. It was the FedEx driver writing a note stating we were not at home. My husband asked him why he didn't ring the bell and the driver insisted he had but it... Read more

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