Fedex Complaints and Reviews

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Fedex
Main address: 3875 Airways, Module H3 38116 Memphis TN
1.800.GoFedEx (1.800.463.3339), , ftn_customercontact@ftn.fedex.com
  • 1,842+66 mobile complaints
  • $1.5M claimed losses
  • $812 average
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  • 9 hours ago
  • Shipping
  • Luxembourg, Luxembourg
  • 5

To Whom it May Concern, I would like to put a complaint against FedEx courier services (Hosdere Branch, Ankara, Turkey) , because of a shipment that haven't been delivered to me at home, rather they send it back to the shipper in USA (pretending they haven't fond anyone at home, which is impossible), instead of calling me first, send me an email or at least leave me a message with the security... Read more

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  • 20 hours ago
  • Shipping
  • Poor Delivery Service
  • 9

You guys completely failed to make one simple delivery, the driver must have not been paying attention at all to what he was doing because he said that the address was incorrect when UPS made 5 deliveries this week to the same address without any issues. I called 3 separate times and was told i would be contacted by the driver to make the delivery and have yet to hear anything back. I was... Read more

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  • 1 day ago
  • Shipping
  • Gopro Camera Delivery
  • 2
  • 2
  • 18

Hello there, I bought a GoPro 4 on the official website to have it sent to Mexico I did choose the "FedEx International Priority". Last saturday, 18 of October, the GoPro landed in Guadalajara, Mexico, showing some "Clearance Delay", ok, fair enough, it does have to go trough customs, no problem. I was keeping an eye on the tracking and this morning, Tuesday the 21 the FedEx page show a new... Read more

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  • 1 day ago
  • Shipping
  • Slow Delivery Service

Very bad and slow service from FedEx, I wasting whole day waiting for their delivery, but get nothing. My another parcel sent by Ems shipped from same country, same location, same date ,same time are even faster than FedEx and reach to me 2days earlier then FedEx. somemore I need to pay for tax duty but EMS no need to pay tax duty with same item.the item is for own use purpose just soft toy... Read more

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  • From mobile
  • Fedex
  • 1 day ago
  • by anonymous
  • #548726

Ugh!! Fed ex sucks! In this day and time customer service means a lot and clearly there still lacking it. The website showed 10/20 as a delivery date now at 8:28 shows no arrival date?! Called customer service only to get someone who I couldn't completely understand. Smh.. I just want my package. Add comment

     

  • 2 days ago
  • Shipping
  • Mission Viejo, California
  • Poor Delivery Service
  • 22

I am not sure exactly what these delivery companies imagine people do on a regular basis; probably they think nobody has a job, they just enjoy staying home every morning and wait for the great, important delivery person to knock at the door one time and leave. Why do you even bother giving the packages tracking numbers? How are those helping in any way? I switched from crappy ups to crappier... Read more

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  • 2 days ago
  • Shipping
  • Package Clearance Fee
  • 23

My folks sent me package, which contains food items and 3 dove soaps. It is being sent from India to Italy. It was sent on 1st October, reached Italy on 3rd october. While the package was held for inspection by Ministry, Fedex never mailed me, informed me about the delay.One day they just asked me to send Pakage clearance fee, in hope of delivery i did that. But after 15 days they said that my... Read more

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  • From mobile
  • Fedex
  • Oct 17
  • by anonymous
  • #547755

I sat and waited all day for package from 8:00 till8:00 and still never received package could not leave because package had to be signed for no phone call call me after they closed to tell me that was wrong address which it was not the wrong address waisted my whole day at home waiting on package will never use fed ex again there customer service has gone down the tubes Add comment

     

  • Oct 17
  • Shipping
  • Arlington, Washington
  • Package Delivery
  • 21

My package came and the delivery man just hung the ($100) item on our community gate. 40 people a day use this gate and I was very lucky to receive it from a friend. The tracking website says it "was delivered". This is ridiculous.. What a way to operate. I have seen other trucks access the gate so they know the comb. If this driver did not know the combo, what didn't they contact me? Obviously... Read more

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  • Oct 16
  • Shipping
  • Florida, United States
  • Fedex Smartpost
  • 1
  • 1
  • 32

I sell a few items on ebay - maybe 2-3 a week. Buyer pays & I ship using smartpost option. Have had no problems.. unless, I didn't check that as an option for shipping. It then defaults to UPS or USPS. In either case, more expensive. So I try to get smartpost available without going thru ebay shipping. I'm told "a Fedex account executive" will contact me to 'set it up', in 24-48 hours.... Read more

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