Pissed Consumer - Delivery Exception

Home » Consumer Reviews » DELIVERY » Delivery Exception

Delivery Exception

May 10, 2008

Fedex complaint

What a croc of ---- checked on line and said my delivery had a delivery exception "Customer not available or business closed "

I took a half a day off work to wait for this package.

It is a couple of very expensive golf clubs.

I called and asked how can that be, as I was home all afternoon.

This is a mobile park so Im sure driver never made a attempt to deliver this package.

Now on the next day Fedex Web Site says package is on the truck for a delivery.

Now best part, a fedex truck came into our Mobile Home this afternoon and our package wasnt on this truck

I was told it was on another truck.

Wow is that some frigging unbelievable routing.

To send 2 different trucks into same area really cant be to cost effective.

Way to go Fedex you must have nothing but total numb skulls working in Distrubtion Center.

This is the exact reason I never ever use Fedex when its up to me.

More Fedex Reviews

Discuss
Fedex News

on our forums

Quote this article on your site | Views: 672

Comments (5)

1. Written by Steve, on 22-07-2008 18:12

We got the same exception despite being available for the FEDUP man, The thing is it was late in the day (4:20pm) just like it was for Fred above and I think he or she just wanted to go home. So tomorrow I drive 26 miles in the morning to get the delivery I should have already gotten. Just call me FEDUP. The US post office would have done better.

Report

2. Written by Steve, on 22-07-2008 16:52

Wife waited all day for package. At 4:20 they gave delivery exception. She was there the entire time not more than 20 feet from front door at all times. She even answered the phone at 4:35 No tag left on door either. I told FEDUP that there probably was never an attempt of delivery. This is used by the driver at the end of day to shorten his or her day. I am not using them again. The US postal service would have done a better job. Now I must drive 26 miles to pickup in the morning. FEDUP

Report

3. Written by Steve, on 22-07-2008 16:50

Wife waited all day for package. At 4:20 they gave delivery exception. She was there the entire time not more than 20 feet from front door at all times. She even answered the phone at 4:35 No tag left on door either. I told FEDUP that there probably was never an attempt of delivery. This is used by the driver at the end of day to shorten his or her day. I am not using them again. The US postal service would have done a better job. Now I must drive 26 miles to pickup in the morning. FEDUP

Report

4. Written by Pissed, on 20-05-2008 22:25

I have exceptions for the 3 days they "attempted delivery" even though I was home all those days.

I even tried to pick the item up at their location but their call center gave us a wrong address.

This is ridiculous! I will stop buying from stores that only offer Fedex.

Report

5. Written by Fred, on 13-05-2008 16:59

Yes I had an exception today while waiting home for my package, funny thing is I was outside waiting for it at 4:55pm just when they SAID it was attempted

Report

Comments on Delivery Exception
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments