Pissed Consumer - Fedex Delivery The Third Time We've Had a Problem

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Fedex Delivery The Third Time We've Had a Problem

Mar 6, 2008

Fedex complaint by Sickandtired

I alway track my purchases online when possible. The site said when delivery would be made, that it was in the delivery vehicle.

I stayed home all day and finally in the mid afternoon they updated the site to read 'no attempt made, delivery scheduled for following business day'.

One time they crushed a box, breaking a vacuum cleaner, but delivered it anyway.

Another time, they left our packages outside at someone else's home and the people were nice enough to drive a few miles to give them to us.

Is the problem that they are so huge, they can do whatever they want? They seem to just not care. I have chosen Fedex for the last time, unless there is absolutely no other alternative.

I've never had a problem with UPS and rarely with USPS. What's up with that? The problems have all come from a freight office in Southeastern Washington state.

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Comments (2)

1. Written by FeddingUpEveryoneWithExcelence, on 14-04-2008 13:27

WORST every company.

Nightmare!!!

Drivers are lazy liers. I 've never got any notice though... of course I wasn't at home... The truth is I wasn't in the same pub he was during his lunch.

Don't send anything valuable with this piece of *** company.

0 professionalism

Wasted 3 days of my annual leave - and they still have the package...

Congratulations go to FedEx...

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2. Written by I KNOW, on 24-03-2008 11:11

Today I went personally out to the facility to pick the package up in person. I've called 1 800 # 2x. They said it would be there. So I took a full day off from work. To go there and Its not there its on the truck, that never reaches me cause i'm not home. I HATE FED EX. I'm about ready to file a complaint on them. #1 no identifications left on door tags who sent. #2 Receiver can't change the delivery address.

Bad Company Policies. UPS #1. in delivery apartment. USPS OK to.

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