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FedEx did not deliver my package overnight, for the 2nd time. Poor service. No reliability.

  • by   Mar 30, 2011
  • Review #: 229782
Company Fedex
Location Olympia, Washington
Category Shipping
Views 74
 

FedEx, for the second time in a row did not deliver an overnight package to me.They said on their web site it would be delivered by 10:30am.

It did not arrive. At 11:00am I got tired of waiting so I selected the option on the computer to have it delivered to one of FedEx's offices so I could pick it up there. Now at 2:51pm I get a notice of "Delivery Exception - Customer is not available or business is closed". Is this a joke?

I then called FedEx and talked to a person who listened nicely and said she was sorry, but was 100% worthless. She could not tell me when or where my package would be delivered tomorrow.

This is the second time this has happened in a row with FedEx.In my opinion they are not a reliable or service oriented firm.
If you need for something positively to get there overnight, then DO NOT USE FEDEX! 30638ea

 
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