FedEx did not deliver my package overnight, for the 2nd time. Poor service. No reliability.

1173 of 1665 Fedex Reviews
Mar 30, 2011
review #229782

FedEx, for the second time in a row did not deliver an overnight package to me.They said on their web site it would be delivered by 10:30am.

It did not arrive. At 11:00am I got tired of waiting so I selected the option on the computer to have it delivered to one of FedEx's offices so I could pick it up there. Now at 2:51pm I get a notice of "Delivery Exception - Customer is not available or business is closed". Is this a joke?

I then called FedEx and talked to a person who listened nicely and said she was sorry, but was 100% worthless. She could not tell me when or where my package would be delivered tomorrow.

This is the second time this has happened in a row with FedEx.In my opinion they are not a reliable or service oriented firm.

If you need for something positively to get there overnight, then DO NOT USE FEDEX!

64fc416
Was this review helpful? 0 0
2.5
Had an experience with Fedex?  Submit review ›
Is this your company? Learn about our business solutions
CAPTCHA
 
×
You were reading a complaint about Fedex.
Filing a new complaint about
×