Pissed Consumer - Shipping with FedEx

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Shipping with FedEx

Mar 20, 2008

Fedex complaint

If you chose to ship with FEDEX and are shipping to a storage unit....BEWARE. Where I have my storage unit accepts packages for my business and then they give the deliver person a key to my storage and the put it inside the unit (no different than delivering to a home) However Fedex Air Service and Freight service is so bad and lazy that they will not deliver to a storage unit. I notify everyone I can to use any shipping service but NOT FEDEX air and freight divisions. Amazing how one company has different divisions and different customer service cares or lack of for each one....Use UPS or someone else....or you will get fedup with fedex.

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Comments (1)

1. Written by Fed Ex Guy, on 04-04-2008 09:04

In response to your statement - (no different than delivering to a home). Delivering to a storage unit is a pain in the you know what. most deliveries are addressed to a company name, only to find out at time of delivery that it is a storage unit. driving a tractor trailer with a 48 foot trailer in to a mini storage lot is not fun and our chances of damaging property go way up. at least provide a direct phone number for yourself and arrangements can be made to put on a small truck javascript:ac_smilie('

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