I had a delivery which the fed ex
delivery person has let a
neighbor recieve and sign off. That
neighbor gave me the package opened already, saying that he thought it was his package. I called fed ex and all they said is they apologize for the
inconvenience. I told costumer service that in the future, re route the package instead of letting a
neighbor receive it, she said they cannot because they need my permission. Isnt that STUPID?!!! The package was left with a
neighbor without my permission!! They should learn from UPS, they always leave notes when they don't find the costumer and leave
contact numbers to be able to schedule delivery or pick up. At least that is my experience with them.
1. Written by consumer too, on 24-10-2008 19:16
UPS also leaves stuff on your doorstep and or with neighbors when they need a signature. Next time have the shipper indicate on the package "no indirect deliveries" and you will get another couple of attempts or will be able to pick up the package at the delivery station. The packages are left with neighbors (and the neighbors are asked to sign for a package for their neighbor) as a service to the people getting the delivery. Your neighbor is just snoopy.
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