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I missed the first delivery so I contacted FedEx Customer Service twice the same day. First when I saw a door tag and then an email telling me my delivery would be the next day. I informed both of the reps I would not be available that day. Yet they still delivered and...
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3.1
I liked
  • Fed ex is fine except the drivers in my area
I didn't like
  • Home delivery service pathetic at best
#1053146
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Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex or others do this. If they can't get in they buzz, call on their cell or leave a "cannot...
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LadyScot
LadyScot

Why waste time hitting cancel when he can hit the buzzer? I can't tell on the video what he is pressing. It is quite possible he is pressing what he thinks is the right button...

I didn't like
  • Only one driver leaving packages outside
#1052232
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Federal Express regularly ignores our requests for the place around our home where deliveries should be left. Federal Express delivery window for items that require a signature is impossibly long for working customers (can’t be home all day). Federal Express’s options...
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I didn't like
  • Poor customer services
#1051945
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Fedex Delivery Service Review

Fedex
#1049890
1.0
Driver left package on the ground at the corner of a county road and the turn off to the house where anyone- or any cow- could steal, stomp, etc., not to mention the complete lack of shelter. Why not deliver to the actual house? Oh, it was 5:00 and was easier to just drop it there. Package still missing. FedEx "support" says uuhh yeah that was delivered- end of effort. Jerks.
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Fedex Delivery Service Review

Fedex
#1049583
1.0
Ordered a tv through Walmart since it was not in the store. It was in Henderson Colorado to be delivered to Pueblo Colorado, max, a 3 hour trip. So a reasonable logistical timeframe is 48 hours NOT 7 days! It's sheer incompetence
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Fedex Standard Delivery Service Review

Fedex
#1048767
I took my package to FedEx on approximately 05-02 to be shipped. I had printed out a ebay.com shipping label so was told by the guy at the FedEx counter to just leave the package there. Evidently he threw my package away since he DID NOT upload tracking even though I printed a label with tracking. Please look closely at your cameras to find out where my package went.
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Fedex Delivery Service Review

Fedex
#1046436
all i have is the id bumber of the pakege i send i los my resit and i have call to get my truking #and souposl souposlly day dont havet so the means i paid 50 dollars for a really sucks service
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FedEx has delivered to my home for years, even when I didn't have a physical address, so I paid for expedited service only to see a note on the tracking site saying unable to find address. The idea of this is inconceivable especially when I just had a delivery from...
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1.4
#1051005
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Re: Account Number 304543159 I recently discovered that FedEx has been back billing and collecting a surcharge on my packages at the rate of up to $500/month for upwards of 5 years. Their billing practices are confusing and not transparent. The surcharges are not...
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Abused1
Abused1

This is another perfect example of Corporations knowing they can manipulate the system and victimize the consumer. We the consumer can't afford the legal representation requir...

1.6
I didn't like
  • Very poor customer service
#1050485
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I purchased an item from Ebay and seller's only shipping method was FedEx . And I had to pay $25 as a shipping cost and wait for my parcel. Some days later there was a knock at the door and you can't imagine while I went to open the door (3 minutes I spent on getting...
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1.0
I didn't like
  • Delivery service
#1049591
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The Below Time line is in reverse order : eBay Magnet Order Travel History (ordered online 9am ET May 1st) Date/Time Activity Location 5/12/2017 - Friday 6:00 am Shipment information sent to U.S. Postal Service 3:25 am Departed FedEx location FEDEX SMARTPOST...
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1.5
I didn't like
  • Delivery delays resulting in poor service to end customer
#1048340
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I ordered items from Wayfair on 5/8. FedEx has delivered to my address prior to 5/8. A small typo in the address that was caught a fixed immediately should not have been an issue since FedEx delivered here before. Since then 1 of 3 packages have been marked as "no...
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1.3
I didn't like
  • Lies told by employees
  • That no one cares
  • Failed delivery service
#1048307
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FedEx is by far the worst shipping company in the world, yes I said it the worst in the world. I ordered a beautiful table set, and the company used FedEx. I knew once my package shipped off there was going to be a problem, because my previous experience with FedEx has...
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I recently placed order on Amazon - third party vendor used Fed Ex to ship item. The item was a Nintendo Switch console for my child's 12th birthday. He used some of his birthday $ to pay for it and I payed the rest. He knew when the item would be delivered and and was...
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1.0
#1047073
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