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Title says it all. 4/29/14 I ordered a hat and shirt from the fedex company store.

5/1/14 they sent an email saying "Unfortunately we were unable to obtain an authorization on the payment that was provided. As such, we are unable to ship your order." 5/5/14 they sent email saying I should receive the package 5/7/14. What was the point of using their two day mail? Especially after I called 4/29/14 to confirm and the rep said it should arrive 5/2/14.

I am not impressed at all with this company. It's a good thing my items were not really that important. From now on if I can avoid Fedex mail delivery I certainly will.

To top it off my package came from a Fedex company store. And that people is what really grinds my gears.

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West Palm Beach, Florida, United States #812309

How is it Fedex fault that your payment method didn't process? What makes you think any company would ship merchandise without receiving payment first?

When they were able to process the payment it did ship and arrive in 2 days.

5/5 - 5/7 is 2 days. Complain to yourself or your bank that the order was held up, Fedex did everything right.

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