Not resolved

My moms birthday was on July 23 and a week earlier I sent an envelope to her via Fedex. As of today July 30 she still does not have it. Last Thursday, Fedex asked us for directions to her house. As I did not know directions from their facility, I could not do so. I asked them to ship the package back to the US. Today my mom told me she had received a phone call from Fedex asking her if the address on the package was correct. She confirmed it was told that she might receive the package in a couple of days.

Fedex messed up my Mom's Christmas package the same way. This is a 76 year old lady who lives on her own and looks forward to mail, especially on her birthday. I the package is a magazine from Bucks County that she likes to read. Unfortunately she is scheduled for eye surgery soon and could go blind in one eye. It does not appear that she will have her wish to read this magazine one last time!!!

Review about: Fedex Delivery Service.

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