Not resolved

i have shipment with number 774206970290 from USA to Abu Dhabi Reem island UAE, i have called customer service at morning 8:30, they confirmed my address and my mobile number, he promised it will be delivered by afternoon, i cannot understand how they delivered to wrong person, i called the customer service to check, it seems that they don't care, even they ask me to call them tomorrow to follow up, as it is not their responsibility, my family used to deal with FEDX since long time and it never happened to such kind of problem, the shipment is contain a very expensive stuff, it is really a disrespect to your customers.

Reason of review: Poor customer service.

I didn't like: Terrible customer service.

Company wrote 0 public responses to the review from Aug 10, 2015.
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