I order car parts online alot. IN the last year I have only received parts shipped fedex on 3 occasions. The first time their website tracking info said my package would arrive on a Saturday. I was pretty happy because I thought it was going to take until Monday. Well...Read more
I spent the entire day waiting for a package. At 5:01 pm the Tracking screen reports: 2:41 "Customer not available or business closed" This is an unadulterated LIE. Not only have I been here all day, but the place has had people in-and-out of it all day long. Cars...Read more
I've been reading through the reviews here and I'm seeing that "delivery exception" seems to be a standard excuse for not delivering on time and it comes in multiple flavors. I too have been the victim of this response. Most recently (Saturday to be exact), I...Read more
Fedex - Failure to follow delivery instructions
Was expecting delivery of a piece of artwork on 8/7/2017 and paid extra for evening delivery (5:00-8-00). It was left at my house at 11:30 am. I get home from work to find a five-figure original painting sitting on my front porch. Had it been stolen, would have been a lawsuit.
Fedex - Clueless
I have never delt with a more clueless company. It has been over two years and over a dozen calls to all parts of the company trying to get them to follow delivery instructions but they can't get it right. Next step will be to file a BBB complaint and get FedEx to hold all packages at their hub and I will pick up. Clueless !!!!!
Fedex - Delivery not made
On 2 occasions, I tracked my packages and fedex said they were delivered. I requested delivery confirmation and THAT said they were delivered. One package they damaged and returned and the other was in a warehouse. FEDEX SUCKS, lying a..holes
Fedex - Empty shipping envelope
I ordered a backpack and I was sent an empty envelope by avenue A . The envelope was sealed and was told by avenue A to contact FedEx. Avenue A said that the item was delivered and their order was fulfilled. They have my money $40 and I got an empty envelope.
Hello there, I bought a GoPro 4 on the official website to have it sent to Mexico I did choose the "FedEx International Priority". Last saturday, 18 of October, the GoPro landed in Guadalajara, Mexico, showing some "Clearance Delay", ok, fair enough, it does have to go...Read more
I ordered an item online on October 11th. My item shipped from seller on October 12th and was shipped Fedex. I paid for the product. I have tracked my package and it's on "clearance delay" in Memphis, TN. My expected delivery date was October 18th. It is now...Read more
I paid Fedex to deliver a package containing an iphone valued over $800.00 It was to be delivered in the afternoon at about 4:30 pm to a specific person at a specific address and was to be signed for by the intended recipient. The morning of the day the delivery was to...Read more
I didn't like
- Fedex failure to stop delivery and denial of claim
This was my letter to FE's Customer Service AFTER waiting all day Friday for a package that never arrived. I was told I would need to come to their facility in order to retrieve the shipment. Sir, What is the address where the package can be retrieved? I will send my...Read more
Fedex - Thoughtless Customer Service
FedEx - Thoughtless, pathetic service, no care for customer Left this box was left on the front porch in the pouring rain with nothing covering it. There are two cars in the driveway and two people at home, but the driver did not even knock on the door, or ring the...Read more
A few months ago I began having problems with "missing packages" when delivered by FedEx. I shop online regularly and had not been having problems. However, I began to notice that the only packages "missing" were being delivered by FedEx. I made a report to FedEx each...Read more
Fedex - No one cares
I get a door tag left and I am not home. I call the Customer service line and ask them to have my package delivered to the apartment rental office. They tell me all is good it will go to the office. Second day second delivery notice/ tag package cannot not be delivered...Read more
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