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I order car parts online alot. IN the last year I have only received parts shipped fedex on 3 occasions. The first time their website tracking info said my package would arrive on a Saturday. I was pretty happy because I thought it was going to take until Monday. Well...
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Valerie-Copeland
Valerie-Copeland

I have had the same experience with non-delivery on the day specified by their tracking number. Much time lost and people inconvenienced waiting for large package delivery (fu...

Anonymous
BigDaddy

FedEx SUCKS BALLS! LOL look at all the butthurt FedEx shills in the comment section! FedEx is by far the most incompetent shipping carrier in the world. They constantly miss...

#181048
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I spent the entire day waiting for a package. At 5:01 pm the Tracking screen reports: 2:41 "Customer not available or business closed" This is an unadulterated LIE. Not only have I been here all day, but the place has had people in-and-out of it all day long. Cars...
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Anonymous
Anonymous

Same thing is happening to us now. They don’t attempt they leave. And blame it on us.

Anonymous
Anonymous

When did they deliver your parcel to you? I've the same problem today

#173636
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I've been reading through the reviews here and I'm seeing that "delivery exception" seems to be a standard excuse for not delivering on time and it comes in multiple flavors. I too have been the victim of this response. Most recently (Saturday to be exact), I...
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Anonymous
Anonymous

I *** hate FedEx snd their *** delivery exceptions

Anonymous
Anonymous

Same here lazy jamaica sorting center drivers .. queens ny.. let merchant know so they lose alot of money.. use uses or ups fed ex worst.. lazy drivers want to go home early. ...

#302395
Reply to reviews
FedEx - Handicap parking ***
FedEx - Handicap parking ***
FedEx - Handicap parking ***
1/3

FedEx - Handicap parking ***

FedEx
#1104524
1.0
Details
Went to Taco Bell in Ocean Springs, Ms to eat lunch today 9/22/17. I am recovering from knee surgery and a disabled Vet. This guy not only Parker in front of the on 2 handicap spaces, but he was inside getting his food and eating
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Product or Service Quality

FedEx Smartpost ain’t smart

FedEx
#1131501
1.1
Details
As consumers we’re limited as to how goods ship. Vendors rip us off. Smartpost from almost anywhere takes 6,7 or more days. USPS is faster and if sensibly shipped is cheaper. FedEx May argue their packages are better tracked. That’s BS too. By choice use USPS or even UPS! Let’s stop this FedEx con; we’re the only ones who suffer.
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Additional Fees
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

FedEx - High rate of broken item

FedEx
#1126093
2.6
Details
Since I moved to Austin a lot of the items I sent via FedEx has been broken... I am every time veey careful with the packing and never had any problem when I was living in California. What is wrong with FedEx in Austin? Are playing football with their shipment?
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Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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Product or Service Quality
Tracking Tool
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Value for money
Warranty
Website

FedEx - Pissed off customer

FedEx
#1119466
1.0
Details
I ordered a gift for my fiancé’s 50 Birthday. It was ordered in plenty of time. I saw it in the local facility three days ago and knew that it was scheduled to be here before 8pm. When it hadn’t arrived by six I gave fedex a call and was assured that it would be here. Of course, it was not. Needles to say I’m am not a happy person.
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
FedEx - "Customer has requested non-express clearance"
Hello there, I bought a GoPro 4 on the official website to have it sent to Mexico I did choose the "FedEx International Priority". Last saturday, 18 of October, the GoPro landed in Guadalajara, Mexico, showing some "Clearance Delay", ok, fair enough, it does have to go...
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Anonymous
Hwntnmx

Hi!, Im having right now the same problem, Im also from Guadalajara, I have some doubts about this that maybe you already go through and maybe you can help me... the tax that ...

Damexico
Damexico

Back again,the FedEx truck just passed, the package looked in good shape but I have to pay some import taxes and I had not enough cash on me, I go to the FedEx storage place t...

#548948
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I ordered an item online on October 11th. My item shipped from seller on October 12th and was shipped Fedex. I paid for the product. I have tracked my package and it's on "clearance delay" in Memphis, TN. My expected delivery date was October 18th. It is now...
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LadyScot
LadyScot

Sounds like an international customs clearance issue. No shipping company can get around it. Blame your government not your shipper. OR, buy domestically and not have the hass...

Anonymous
Anonymous

It's not just a FedEx problem.. my package is currently sitting in the UPS warehouse in Louisville KY waiting on FDA clearance.

Covington, Indiana
#352755
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Package not received by intended recipient/Fedex denied claim made by shipper
Package not received by intended recipient/Fedex denied claim made by shipper
Package not received by intended recipient/Fedex denied claim made by shipper
Package not received by intended recipient/Fedex denied claim made by shipper
I paid Fedex to deliver a package containing an iphone valued over $800.00 It was to be delivered in the afternoon at about 4:30 pm to a specific person at a specific address and was to be signed for by the intended recipient. The morning of the day the delivery was to...
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Anonymous
Anonymous

let me see, fingerhut. lol

1.0
I didn't like
  • Fedex failure to stop delivery and denial of claim
#1070004
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Resolved

This was my letter to FE's Customer Service AFTER waiting all day Friday for a package that never arrived. I was told I would need to come to their facility in order to retrieve the shipment. Sir, What is the address where the package can be retrieved? I will send my...
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Anonymous
Mus

My package suppose to be delivered on Monday 18/9/2017 but till today no information about my package. I tracked it and it says its in Britain. But it has been held there . Pe...

Anonymous
Anonymous

Finally was able to get my package on Sunday from a Walgreen's holding center. Shipped on 8/18 and was able to pick it up on 9/3. 17 days from SoCal to Phoenix. Just happy the...

1.0
#1093412
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Recently, ordered a tankless water heater. Well, Fedex claims my address in Gaffney, SC doesn't exist ... I guess our farm disappeared in the two weeks since the previous delivery ... Some genius at Spartanburg Fedex Terminal decides that no, I live in another city and...
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1.1
I didn't like
  • Got lied to repeatedly by customer service
#1114687
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FedEx - Stop throwing stuff on the porch
FedEx - Stop throwing stuff on the porch
FedEx - Stop throwing stuff on the porch
I ordered a cold brew pitcher from Pampered Chef, twice the pitcher came in broke because the driver tossed the box on the porch. It clearly says fragile on the box! I refuse to use Fedex for any services for now on.
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1.0
#1104986
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Contact FedEx

Mailing Address:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
Phone:
(800) 463-3339
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FedEx - Bad service, they lie with the info they post about the delivery.
I was suppose to get a delivery on Oct the 27th, so they sent a message on Oct 26th, saying that the package will be delivered on Oct 27th by 8pm, and since I'm the only one at home, I didn't go to work, and was waiting for the package. By 7pm I checked their web page...
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Anonymous
Anonymous

You seriously thought FedEx would compensate you for a day off work?

#1128480
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