Not resolved

06/06/2018. Drop off 2 parcels with local Walgreens/Duane Reade.

This is an official drop of location as Fedex expanded to certain retail chains to make it more convenient.

Twice in a month, the driver never showed. This time, I had 2 important international shipments and they sat in the drugstore overnight, despite being dropped off in the morning. Fedex customer support is hopeless and they lie their way through the conversation claiming my parcels shipped but they probably weren't scanned - WRONG. The next morning I went to the location and the boxes were still sitting in the back office.

Now, one week later and I not only do I get billed for these late shipments, but they tack on a Fedex pickup fee of $4.00 per parcel. I have a Fedex business account and THOSE ARE DROP OFFS YOU STUPID WORTHLESS COMPANY!

Now I have to fight with Fedex revenue services which is more of a waste of time. Fedex makes the Post Office look like shipping perfection!

Product or Service Mentioned: Fedex Priority Delivery Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jun 12.
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