Customer service

FEDEX drivers must think people expecting packages camp by their apartment building door...

Long story short, I'm at home waiting for the package I see a FEDEX truck drive away in the street in front of my apartment building, run downstairs and am left with the usual door notice saying no one was at home!!!! Call costumer service right away to hear them say they contacted the "central" that contacted the driver and another attempt is to be followed... 4 hours after no attempt another call to the support service and am told that the next attempt is to be made the next day.

There you go, FEDEX screwing at least 1 day and a half of work.

If you want to deliver a door notice on time go ahead pick FEDEX, if you wish to deliver a package go UPS...

Product or Service Mentioned: Fedex Pick Up Service.

Reason of review: Problem with delivery.

I didn't like: Customer service, Delivery service.

Company wrote 0 public responses to the review from Dec 04, 2014.
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