Yesterday I received a call from a Fedex Kinkos in another state, on my cell phone telling me my order was ready.When I questioned the order they told me they were in a southern state nowhere near where I reside.
Suspicious because I recently had my credit card number compromised twice in 2 months, I asked how they got my name and number but after going round and round, got no answer. I hung up and decided to call back, and asked to speak to the manager who was not around, I asked to make a note that I did not order anything and that noone should use a credit card to pay for this, to please leave a note and have the manager call me. Noone called me.
Tonight the same out of state kinkos called again to let me know it was paid for, when I questioned what they did, the young man hung up on me. I called back still no manager to be found.
I called corporate noone there either. Identity theft really leaves you feeling helpless, but when poor customer service just adds to your troubles-- who needs it. I have given Kinkos a lot of business over the years, not any more.
And I will go to Law enforcement and if the kinkos system had anything to do with this identity breach, I will see them in court.I am pissed.