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Tracking Tool
Turnaround Time
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If I order ANYTHING from ANYWHERE in the nation it has to route through SLC/UT, the BLACK HOLE. I live 3 hrs away.

Stuff will just SIT and SIT there and NOT move. Then it will show a delivery date and it NEVER comes, it takes TWO days to go the LAST 3 hrs. It doesn't matter if it comes out of GA, NC, IL, or SITS the LONGEST in SLC until they get it out for the LAST 3 hrs it has to travel. But the delivery usually shows it going to be delivered by the end of the day once it arrives in SLC.

Basically NEVER happens, and I think it NEEDS to RESTAFF SLC or RETRAIN those that work there. They are LYING about deliveries to make some quota or something.

Because it always takes an extra day AFTER they post the tracking. BAD SERVICE, BAD TRACKING that NEVER happens.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $55.

Preferred solution: Find out WHY your operation in SLC, N-SLC is SLOW, and putting tracking info that NEVER happens, it always takes longer. Staff it up, or get staff that does their JOB better. .

I didn't like: Fed-ex shipping.

Company wrote 0 private or public responses to the review from Mar 31.
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How hard is it to update the tracking to the RIGHT info? Why is it always promised then changed to include another day.

Something is seriously WRONG in that distribution ctr that it collects pkgs, holds them for DAYS, and won't get them delivered in a timely manner. WHY?

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