At the Hyatt Regency Hotel in St Louis Mo for a meeting. I had ordered copy paper from Staples and they delivered it to the FedEx office inside the hotel.
Eight boxes showed up one day and four the next. I haven't seen the bill for them to deliver the separate four boxes yet, but FedEx charged $450.00 to deliver eight boxes of paper from the first floor of the hotel to the fourth floor. that's more than twice what I paid for the paper. I will never allow this to happen again and will never ever do business with FedEx again.
Reason of review: Pricing issue.
Monetary Loss: $350.
Preferred solution: Price reduction.
I didn't like: Delivery service, Pricing.