Packages was ordered and set to arrive on Thursday November 29, 2018. UPS delivered to my home, on time in great condition.
Even gave a courtsey knock. Kudos to them. Fedex package never arrived. Contacted fedex, and was told it was delivered to the wrong address, but the driver went back for it several hours later.
Retrieved the package and put in the notes that my address did not exist! Not to worry, it will be here Friday November 30, 2018. Is after 2pm now, i called FedEx again. They tell me the package is lost and they don't know where it is.
That they will start an investigation!
Your investigation doesn't help with the fact that it is still not here. Highly pissed!
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Poor customer service.