Not resolved
1.6
Details
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Website
0 comments

My daughter sent me my passport by 2-day Fed Ex (as I'd forgotten it at her house).It was critical I receive it so i made sure to stay home ALL DAY the expected delivery day and to my surprise when I tracked the package during the day, the tracking information said there had been an attempted delivery but there was no one home (my words).

The site said that we should look at the door tag for instructions. There was NO door tag! No one came here, of that I'm 100% sure. Someone lied, and that bothers me more than anything.

When I went to the Fed Ex store here in town, the gentleman working there said this happens decently often.Not a good review of his own company.

Review about: Fedex Two Day Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $25.

Preferred solution: Full refund.

I liked: When it works, At this point.

I didn't like: Someone lied about delivery, Lied about item being delivered.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like