Pissed Consumer Interviews ?
Recently, ordered a tankless water heater. Well, Fedex claims my address in Gaffney, SC doesn't exist ... I guess our farm disappeared in the two weeks since the previous delivery ... Some genius at Spartanburg Fedex Terminal decides that no, I live in another city and redirects the water heater to an address in Charlotte, NC. No one bothered to pick up the phone and simply call little ole, me. When I looked on the mobile tracking app, I find it says the package was delivered to here in Gaffney. Immediately call Fedex. They insist, I really mean insist, they delivered it to the Farm in Gaffney. They try to claim the package is/must be incorrectly addressed ... I repeatedly tell them, no, this IS the correct address. You can guess it goes downhill from here ... They asked 24 hours to look into the matter. I gave them 24 hrs and called back. At first, I am told that the unit is being held in Charlotte Terminal. In process of waiting for the 'assigned customer service manager', I find out the truth of what happened with the misdirection of the water heater ... The 'assigned customer service manager' finally gets on the line, not knowing what I had just found out ... He makes a fatal mistake in my mind. He outright lies to me about the status. That Fedex found out nothing about the package and is insisting their records show proper delivery ... Yep, I nailed him on it. Matter is far from resolved. I have opened a Fedex claim. Not expecting quick resolution and will continue to roil on them in whatever form I can.
I ordered an iphone 6 on Ebay ... i do it about 3 times a week. the person I bought from shipped by Fedex and sent the tracking number. I figured 2 days... 3 at most. It was shipped on Oct 5 from California. It was in Memphis on Oct. 6. It made it to Raleigh on October...Read more
I didn't like
Omg this has got to be the most incompetent company in existance. My husband is running around now trying to figure out where a driver left a $600 package that was supposed to be delivered today. Apparently the apt # was wrong on our package but there is no existing...Read more
Fedex - Worst service ever
I order paint for air brushing twice now they used fedex one state away it 8 days this time one state away its been 6 days its been to four states ups got my paint here across the us in 2 days next time i order paint if you use FedEx i will not buy any paint from you
I ordered a chair from Amazon last week. The chair was suppose to be delivered today. It was located 12 miles in Hutchins,TX, from my location in Dallas yesterday, now it is in Houston to be delivered Monday. This is after talking to fedex customer service yesterday...Read more
I didn't like
- Delivery and customer service
I got a text that my package would be delivered at the end of business day, so I figured I would be home early from work so I could sign for my package. Well, imagine my surprise that when I got home I had a door tag saying couldn't deliver. That's because they arrived...Read more
Fedex - Damaged boxes and product
I called to complain about my boxes being damaged. I was on hold for 25 minutes with no amswer. I get shipments every month with energy drinks and vitamins. Every month the energy drink cans are all beat up. Today one box is almost half crushed in and the energy drinks all beat up. This is the worst service. You are getting paid to deliver. Your job. Do it right
I was expecting my repaired iPhone back today. I have been without it for 2 weeks due to some issues with Apple, and I was excited to have it back as no one has been able to call or text me (unless they have iMessage). My window is literally 2 inches from the front...Read more
I didn't like
- Did not follow through
- Noncompliance with delivery instructions
FedEx is just a scam. Make money on false advertising
Had a FedEx package shipped priority and FedEx is claiming mechanical problems that why package never got delivered. You pay for a service that you should get. Been shipping with FedEx for many years and always mechanical.
This is the second time I was supposed to receive a next day shipment through FedEx that wasn’t even attempted to be delivered before they updated my tracking status to not available for delivery. On both occasions the delivery was scheduled by 10:30AM and on both...Read more
This is the worst experience I had with a package delivery company! I tried to send a birthday gift to my cousin in Manhattan, New York; FedEx supposedly tried to deliver it, but they left no note that they tried to deliver it. I received no email notifying me that it...Read more
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