Fedex used to be able to find our house. Now they are delivering to the house next door - no one lives there! Stuff sits out in the rain until we think to go over there. Although 'next door' it is not close to us. Their delivery times all seem to be after dark here.
Local office (on Nantucket Island) has minimal hours and no local phone number! 800 number support brings us someone who barely speaks English, mumbles, puts you on hold and then hangs up on you.
I would never recommend anyone using Fedex if there is any other choice!
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.