Have a company in an office building in Louisville KY 40202.
Fedex delivery person too lazy to come up to my office to attempt delivery of critical computer components.
Asks guard at the front desk to accept it for us and of course says no.
Driver returns components to vendor, no notification to us, no attempt to actually reach our office and takes a guards response as a refusal.
HOW ABOUT DOING YOUR JOB AND BRINGING THE PACKAGE TO THE DOOR?
HOW ABOUT DOING YOUR JOB AND LEAVING A DELIVER ATTEMPT NOTIFICATION ON THE DOOR?
HOW ABOUT NOT ASKING SOMEONE WHO IS NOT ASSOCIATED WITH OUR COMPANY TO ACCEPT ASSETS WHO IS NOT A PARTY TO THE CONTRACT?
HOW ABOUT FOLLOWING YOUR OWN POLICY OF RETURNING THE PACKAGE TO THE DISTRO CENTER SO ARRANGEMENTS CAN BE MADE TO PICK UP THE PACKAGE YOU WERE TOO LAZY TO BRING TO THE ADDRSS ON THE PACKAGE?
HOW ABOUT YOU REFUND THE SHIPPING COSTS WITHOUT MAKING US ROT ON HOLD ON ANOTHER 800 NUMBER WHEN YOU SCREWED UP AND FAILED TO FOLLOW YOUR OWN PROTOCOL ON FOUR DIFFERENT LEVELS?
HOW ABOUT YOU GIVE ME YOUR CREDIT CARD NUMBER AND WE'LL CREDIT YOU ONCE BACK THE CHARGES TO COVER THE DUPLICATION OF ASSETS OF OURS THAT YOU TIED UP BECAUSE OF YOUR INCOMPETENCE.
FEDEX = DON'T CARE
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Bad quality.
Preferred solution: sue you in court as part of a class action suit.
I didn't like: Dismissive and not my problem attitude.