Contact FedEx Customer Service
FedEx Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-3339
USA / Canada
Customer Service:
-
(800) 464-0709
Hearing Impaired Relay Desk
-
(800) 247-4747
International
-
(800) 238-4461
U.S. TDD
FedEx Email:
FedEx Contact Information
FedEx Website:
FedEx Online Chat:
Corporate Office Address:
Other Info (opening hours):
Cargo Claims Inquiries Fax 877.229.4766
Fax:
Summary of FedEx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FedEx Customer Service?
Shipping and Delivery Question:
- “Packages not being delivered”
- “Want to receive detailed proof of delivery”
- “Late delivery”
Request for Information Question:
- “Looking for a package”
- “My packeage wes reschedule”
- “Concern”
Staff Question:
- “Poor customer service and missing package”
Employment Question:
- “Employment”
- “I need my last 2 pay stubs sent to my personal email”
- “I need my W-2 I lost it and want to file my taxes”
Product/ Service Question:
- “Damaged wedding dress”
- “Damaged package”
- “Damaged box , open”
Account Question:
- “Update account”
Return/ Replace Question:
- “Return incorrect package”
- “Returning package”
Payments and Charges Question:
- “Pay bill”
Activation/ Cancellation Question:
- “Cancel package thats in transit due to fraud”
Cards Question:
- “Ive been getting scammed for 2.5 year from people with FedEx I'd cards and pictures of fedex trucks in their drive way”
Website/ Application Question:
- “Check what i order online”
Other Question:
- “To have house pick up”
- “Customer support”
- “My package was supposed to have been here 2 days ago”
About
Delivery Service, Vehicle Driver, Ground Delivery Service
Account, Website
Pros: No pros, No good, Nada, Zilch, Tracking
Cons: Customer service, Poor customer service, Bad service, Service, Unreliable
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FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.
FedEx is ranked 187 out of 1415 in Transportation and Logistics category
USA, Other, Worldwide, Asia
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