FedEx Phone Numbers and Emails

Toll-Free Number:

  • (800) 463-3339
    USA / Canada

Customer Service:

  • (800) 464-0709
    Hearing Impaired Relay Desk
  • (800) 247-4747
    International
  • (800) 238-4461
    U.S. TDD
  • (800) 463-3339
    USA / Canada
  • (901) 205-2640
  • +4 380 012 3800
    Austria
  • +322 752 7575
    Belgium
  • +55 800 703 3339
    Brazil/Sao Paulo
  • +457 023 3332
    Denmark
  • +1 809 565 3636
    Dominican Republic
  • +91 180 022 6161
    India
  • +353 180 053 5800
    Ireland
  • +52 555 228 9904
    Mexico
  • +31 800 022 2333
    Netherlands
  • +1 787 793 9300
    Puerto Rico
  • +7 495 788 8881
    Russia
  • +2 780 003 3339
    South Africa
  • +4 620 025 2252
    Sweden
  • +9 714 299 4440
    UAE
  • +44 345 607 0809
    United Kingdom

U.s. Billing Inquiries:

  • (800) 622-1147

U.s. Fedex Express Freight Services:

  • (800) 332-0807
    (shipments over 150 lbs.)

FedEx Email:

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Issues fixed by FedEx

Issue

They are useless

Resolution

«Company fixed the issue and I have been provided with full refund. It took the BBB getting involved but i received a full refund..»

by John C Urj
Issue

Update

Resolution

«Company fixed the issue and I have been provided with product or service ordered. a apology from i guess the senior manager that brought it to me his selfin his own car.»

by Faith L

FedEx Contact Information

FedEx Website:

FedEx Online Chat:

Corporate Office Address:

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, Tennessee 38116
United States

Other Info (opening hours):

Cargo Claims Inquiries Fax 877.229.4766


Fax:

U.S. Billing Inquiries 800.548.3020
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FedEx Rating Based on 2.7K Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Tracking Tool
Website

Rating stats

Rating trend

Summary of FedEx Customer Service Calls

403 TOTAL
CALLS
04:58 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FedEx Customer Service?

Shipping and Delivery Question:

  • “Packages not being delivered”
  • “Want to receive detailed proof of delivery”
  • “Late delivery”

Request for Information Question:

  • “Looking for a package”
  • “My packeage wes reschedule”
  • “Concern”

Staff Question:

  • “Poor customer service and missing package”

Employment Question:

  • “Employment”
  • “I need my last 2 pay stubs sent to my personal email”
  • “I need my W-2 I lost it and want to file my taxes”

Product/ Service Question:

  • “Damaged wedding dress”
  • “Damaged package”
  • “Damaged box , open”

Account Question:

  • “Update account”

Return/ Replace Question:

  • “Return incorrect package”
  • “Returning package”

Payments and Charges Question:

  • “Pay bill”

Activation/ Cancellation Question:

  • “Cancel package thats in transit due to fraud”

Cards Question:

  • “Ive been getting scammed for 2.5 year from people with FedEx I'd cards and pictures of fedex trucks in their drive way”

Website/ Application Question:

  • “Check what i order online”

Other Question:

  • “To have house pick up”
  • “Customer support”
  • “My package was supposed to have been here 2 days ago”

About

Top FedEx Services

Delivery Service, Vehicle Driver, Ground Delivery Service

Top FedEx Products

Account, Website

FedEx Pros and Cons

Pros: No pros, No good, Nada, Zilch, Tracking

Cons: Customer service, Poor customer service, Bad service, Service, Unreliable

Related Companies

Tnt Express, Bongo Us, FedEx Canada, FedEx Philippines, FedEx UK

Summary

FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.

FedEx reviews and complaints

FedEx is ranked 187 out of 1415 in Transportation and Logistics category

Area Served

USA, Other, Worldwide, Asia

Payment Methods

VISAMasterCardPayPalAmerican Express

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