Contact FedEx Customer Service
FedEx Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-3339USA / Canada
Customer Service:
-
(800) 249-2953FedEx Trade Networks
-
(800) 464-0709Hearing Impaired Relay Desk
-
(800) 247-4747International
FedEx Emails:
FedEx Contact Information
FedEx Website:
FedEx Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Number:
Cargo Claims Inquiries
Fax +1-877.229.4766
FedEx Freight Harrison, AR Office
Fax + 1.870.741.3003
Other Mailing Addresses:
FedEx Freight Headquarters
Renaissance Center
1715 Aaron Brenner Drive Suite 600
Memphis, TN 38120
FedEx Freight Harrison, AR Office
2200 Forward Drive
Harrison, AR 72601
FedEx Freight Lakeland, FL Office
333 E. Lemon St.
Lakeland, FL 33801
FedEx Custom Critical
P.O. Box 5000
Green, OH 44232-5000
Hours:
Customer Service
Monday - Friday 8:00am - 8:00pm (EST)
Fax:
Summary of FedEx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FedEx Customer Service?
Shipping and Delivery Question:
- “Have a email saying that the package was delivered but I have no package here and my camera pick nobody up delivering it.”
- “Package not received.”
- “Shipment”
Request for Information Question:
- “Need to talk to somwone”
- “Need help cant get help”
- “Looking for a package”
Employment Question:
- “W-2form”
- “W2”
- “My paycheck”
Product/ Service Question:
- “Theft in workplace”
- “Received a package that was not ordered by me and is damaged”
- “Damaged box , open”
Return/ Replace Question:
- “Returning package”
- “Return to pick up”
- “I gave a return to a fexEx worker in cleveland ms. In december from Romans, and Romans has not recieved the package as of yet. And i do not have a tracking number or anythimg. So i just dont know what to do... Someone please help me”
Staff Question:
- “Pick up services”
- “See if you do notary service, if what is the price?”
- “Customer service”
Account Question:
- “Blocked garage from delivery”
- “Fed ex account number”
- “Update account”
Payments and Charges Question:
- “Payment Question”
- “Do you charge 50 dollars to drop off package”
- “Pay border charges”
Refund Question:
- “I need a refund the store can't authorize”
Activation/ Cancellation Question:
- “Cancel package thats in transit due to fraud”
Cards Question:
- “Ive been getting scammed for 2.5 year from people with FedEx I'd cards and pictures of fedex trucks in their drive way”
Website/ Application Question:
- “Check what i order online”
Other Question:
- “My package it says it's pending why?”
- “Lost package”
- “Missing package”
About
Delivery Service, Vehicle Driver, Ground Delivery Service
Account, Website
Pros: No pros, No good, Nada, Non, Tracking
Cons: Very poor customer service, Customer service, Delivery service, Service, Unreliable
, , , ,
FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.
FedEx is ranked 206 out of 1156 in Transportation and Logistics category
USA, Other, Worldwide, Asia
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