Contact FedEx Customer Service
FedEx Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-3339USA / Canada
Customer Service:
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(800) 249-2953FedEx Trade Networks
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(800) 464-0709Hearing Impaired Relay Desk
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(800) 247-4747International
FedEx Emails:
Contact Information
FedEx Website:
FedEx Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Number:
Cargo Claims Inquiries
Fax +1-877.229.4766
FedEx Freight Harrison, AR Office
Fax + 1.870.741.3003
Other Mailing Addresses:
FedEx Freight Headquarters
Renaissance Center
1715 Aaron Brenner Drive Suite 600
Memphis, TN 38120
FedEx Freight Harrison, AR Office
2200 Forward Drive
Harrison, AR 72601
FedEx Freight Lakeland, FL Office
333 E. Lemon St.
Lakeland, FL 33801
FedEx Custom Critical
P.O. Box 5000
Green, OH 44232-5000
Hours:
Customer Service
Monday - Friday 8:00am - 8:00pm (EST)
Fax:
How Good is FedEx's Customer Service?
Summary of FedEx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FedEx?
Shipping and Delivery Question:
- “Haven't received my package”
- “A special statement is required for my package”
- “Lost package”
Request for Information Question:
- “Need to speak to someone about my w2”
- “Reschedule delivery”
- “Addess question”
Product/ Service Question:
- “Damaged delivery”
- “Fake fedex”
- “I need the fedex guy to come back because the usb on my digital box doesn't work”
Return/ Replace Question:
- “Return a package”
- “Returned package”
- “Need a return address”
Employment Question:
- “HR Dept about unemployment benefits”
- “Employment”
- “Job”
Staff Question:
- “Poor customer service and missing package”
- “Very upset about your service!”
- “Rude and very fast driver”
Payments and Charges Question:
- “Reimbursement”
- “Charges dispute”
- “Unauthorized billing”
Account Question:
- “Can't get in contact any other way, package is delayed by days and tracking number is not working”
- “Trying to sign up for delivery manager”
- “Forgot to put my apartment number”
Activation/ Cancellation Question:
- “Cancel my pickup”
- “Cancel shipments”
- “I was wrongfully terminated at FedEx Chain in Greenwood. I was walked out from Arden from Spherion staffing agency. Associates and supervisor speaking about bank robberies and robbing bank. Saying that finding is inconclusive, no proof ofyour accusat”
Cards Question:
- “Want to Order Holiday cards”
- “Credit Card”
- “SSI card”
Refund Question:
- “I need a refund the store can't authorize”
Website/ Application Question:
- “Check what i order online”
Other Question:
- “I have a problem”
- “Schedule pickup”
- “Need the phone number to contact a fed ex employee that has a family emergency.”
About
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FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.
FedEx is ranked 206 out of 1128 in Transportation and Logistics category
USA, Other, Worldwide, Asia
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