Contact FedEx Customer Service
FedEx Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-3339USA / Canada
Customer Service:
-
(800) 249-2953FedEx Trade Networks
-
(800) 464-0709Hearing Impaired Relay Desk
-
(800) 247-4747International
FedEx Emails:
Contact Information
FedEx Website:
FedEx Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Number:
Cargo Claims Inquiries
Fax +1-877.229.4766
FedEx Freight Harrison, AR Office
Fax + 1.870.741.3003
Other Mailing Addresses:
FedEx Freight Headquarters
Renaissance Center
1715 Aaron Brenner Drive Suite 600
Memphis, TN 38120
FedEx Freight Harrison, AR Office
2200 Forward Drive
Harrison, AR 72601
FedEx Freight Lakeland, FL Office
333 E. Lemon St.
Lakeland, FL 33801
FedEx Custom Critical
P.O. Box 5000
Green, OH 44232-5000
Hours:
Customer Service
Monday - Friday 8:00am - 8:00pm (EST)
Fax:
How Good is FedEx's Customer Service?
Summary of FedEx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FedEx?
Shipping and Delivery Question:
- “Package not delivered”
- “Problem delivery”
- “Package going to Mexico”
Request for Information Question:
- “Can I change delivery address”
- “About my package”
- “Tell to a human to ask about the problem getting my delivery”
Product/ Service Question:
- “Damaged package”
- “My work hours are worng”
- “Driver damage my mailbox”
Return/ Replace Question:
- “Need a return address”
- “Returning package”
- “Change my delivery location”
Employment Question:
- “Employee payroll”
- “My paycheck”
- “Jobs”
Staff Question:
- “Customer service”
- “Want to talk to human for better services”
- “Rude driver complaint. She used her middle finger.”
Payments and Charges Question:
- “Billing”
- “Payment Question”
- “Update payment method”
Account Question:
- “Forgot to put my apartment number”
- “My account”
- “Set up Individual account”
Activation/ Cancellation Question:
- “I want to cancel a shipment that was forced on me & I didn't want”
- “To cancel my account”
- “Cancel signature required”
Cards Question:
- “Credit Card”
- “SSI card”
- “I need to change the credit card listed on my account”
Refund Question:
- “I need a refund the store can't authorize”
Website/ Application Question:
- “Check what i order online”
Other Question:
- “Schedule pickup”
- “Pick up”
- “Missing packet”
About
, , , ,
FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.

FedEx is ranked 193 out of 1074 in Transportation and Logistics category
USA, Other, Worldwide, Asia
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