FedEx Phone Numbers and Emails

Toll-Free Number:

  • (800) 463-3339
    USA / Canada

Customer Service:

  • (800) 249-2953
    FedEx Trade Networks
  • (800) 464-0709
    Hearing Impaired Relay Desk
  • (800) 247-4747
    International
  • (800) 332-0807
    U.S. Fedex Express Freight Services
  • (800) 238-4461
    U.S. TDD
  • (901) 205-2640
  • +4 380 012 3800
    Austria
  • +322 752 7575
    Belgium
  • +55 800 703 3339
    Brazil/Sao Paulo
  • +457 023 3332
    Denmark
  • +1 809 565 3636
    Dominican Republic
  • +91 180 022 6161
    India
  • +353 180 053 5800
    Ireland
  • +965 180 2233
    Kuwait
  • +52 555 228 9904
    Mexico
  • +31 800 022 2333
    Netherlands
  • +476 394 0300
    Norway
  • +1 787 793 9300
    Puerto Rico
  • +7 495 788 8881
    Russia
  • +2 780 003 3339
    South Africa
  • +4 620 025 2252
    Sweden
  • +9 714 299 4440
    UAE
  • +44 345 607 0809
    United Kingdom

Accounting/ Billing:

  • (800) 622-1147
    U.S. Billing Inquiries

General Info:

  • (870) 741-9000
    FedEx Freight Harrison, AR Office
  • (800) 874-4723
    FedEx Freight Harrison, AR Office
  • (866) 393-4585
    Freight
  • (888) 444-5940
    Freight Solutions
  • (800) 762-3787
    Surface Expedite North America
  • (888) 465-5646
    Volume Services
  • (866) 280-1810
    White Glove Services

Technical Support:

  • (800) 435-7949

FedEx Emails:

Customer Service
General Info
Austria, Bahrain, Belgium, Denmark, Finland, France, Germany, India, Ireland, Israel, Latvia, Lithuania, Netherlands, Norway, Poland, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, UAE, UK
Legal
ftn_customercontact@ftn.fedex.com
czechrepublic@fedex.com
Czech Republic
More phone numbers and emails Less phone numbers and emails

FedEx Contact Information

FedEx Website:

FedEx Help Center:

Corporate Office Address:

FedEx
3875 Airways, Module H3 Department 4634
Memphis, Tennessee 38116
United States

Other Info (opening hours):

Additional Contact Number:
Cargo Claims Inquiries
Fax +1-877.229.4766

FedEx Freight Harrison, AR Office
Fax + 1.870.741.3003

Other Mailing Addresses:
FedEx Freight Headquarters

Renaissance Center

1715 Aaron Brenner Drive Suite 600

Memphis, TN 38120

FedEx Freight Harrison, AR Office

2200 Forward Drive

Harrison, AR 72601

FedEx Freight Lakeland, FL Office

333 E. Lemon St.

Lakeland, FL 33801


FedEx Custom Critical

P.O. Box 5000

Green, OH 44232-5000


Hours:
Customer Service
Monday - Friday 8:00am - 8:00pm (EST)

Fax:

+1-800.548.3020
Edit Business Info

FedEx Rating Based on 3.1K Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Tracking Tool
Website

Rating stats

Rating trend

Summary of FedEx Customer Service Calls

1.4K TOTAL
CALLS
04:30 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FedEx Customer Service?

Shipping and Delivery Question:

  • “Have a email saying that the package was delivered but I have no package here and my camera pick nobody up delivering it.”
  • “Package not received.”
  • “Shipment”

Request for Information Question:

  • “Need to talk to somwone”
  • “Need help cant get help”
  • “Looking for a package”

Employment Question:

  • “W-2form”
  • “W2”
  • “My paycheck”

Product/ Service Question:

  • “Theft in workplace”
  • “Received a package that was not ordered by me and is damaged”
  • “Damaged box , open”

Return/ Replace Question:

  • “Returning package”
  • “Return to pick up”
  • “I gave a return to a fexEx worker in cleveland ms. In december from Romans, and Romans has not recieved the package as of yet. And i do not have a tracking number or anythimg. So i just dont know what to do... Someone please help me”

Staff Question:

  • “Pick up services”
  • “See if you do notary service, if what is the price?”
  • “Customer service”

Account Question:

  • “Blocked garage from delivery”
  • “Fed ex account number”
  • “Update account”

Payments and Charges Question:

  • “Payment Question”
  • “Do you charge 50 dollars to drop off package”
  • “Pay border charges”

Refund Question:

  • “I need a refund the store can't authorize”

Activation/ Cancellation Question:

  • “Cancel package thats in transit due to fraud”

Cards Question:

  • “Ive been getting scammed for 2.5 year from people with FedEx I'd cards and pictures of fedex trucks in their drive way”

Website/ Application Question:

  • “Check what i order online”

Other Question:

  • “My package it says it's pending why?”
  • “Lost package”
  • “Missing package”

About

Top FedEx Services

Delivery Service, Vehicle Driver, Ground Delivery Service

Top FedEx Products

Account, Website

FedEx Pros and Cons

Pros: No pros, No good, Nada, Non, Tracking

Cons: Very poor customer service, Customer service, Delivery service, Service, Unreliable

Related Companies

Tnt Express, FedEx India, Bongo Us, FedEx UK, FedEx Canada

Summary

FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.

FedEx reviews and complaints

FedEx is ranked 206 out of 1156 in Transportation and Logistics category

Area Served

USA, Other, Worldwide, Asia

Payment Methods

VISAMasterCardPayPalAmerican Express

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