used fed ex bc everyone said they r better than PO. Paid $20 for declared value of $200.
Checked tracking number on 8/8 at 11:53 says my package at FEDEX place to b delivered. At 12:36 now says its "damaged". Called 800 number lady says that place is closed so cant tell u the extent of damage. Asked to speak to manager who told me same thing, can't tell me anything.
Says they will return to shipper and I can file a claim. HAD IT WITH THIS COMPANY. THEY SAID THEY WERE BETTER THAN PO THEY ARE JUST AS BAD!!!! DON'T USE THEM.
BEEN ON HOLD FOR 30 MIN WITHOUT AN ANSWER. SO I HAVE TO SPEND MY TIME AND MORE MONEY TO FILE A CLAIM BECAUSE OF THEIR INCOMPOTENCE.
Reason of review: all of the above.
Monetary Loss: $200.
Preferred solution: I want a phone call back from the head of that said department. NOT A LOW LEVEL SUPERVISER.
I didn't like: Unprofessional handling of late delivery questions, Incompotent employees, Fedex employees stealing my things, Lying to assure customers packages will be delivered.