I ordered an armoire in which one of two boxes were delivered. they never bothered to tell me it was so damaged they just left it on the truck.
The value was $225.00. My order got cancelled so I had to re-order (hesitantly) I did, and again the order came to my door completely destroyed. The box was torn and chunks were missing and you could clearly see damage to the product. Totaling in over $450 and $45 to ship each time.
I had to get a pick up tag and they came and only picked up part of the shipment. So part of it sat outside in the rain and I am fighting them on picking it up because they are telling me I have to take it to a store to drop it off (it weighs 109 pounds) I am so FED up with them I will make it a point to never order from a company who ships fedex.
Monetary Loss: $450.