We were told at time of purchase that our order would be delivered on 12/4. We waited at the drop off address all day.
At 3:00PM we received a email telling us it would be delivered on 12/5. So again we waited all day and at 6:30PM we received an email saying it would be delivered on 12/6. So we waited all day again and it was delivered at 4:45PM. There was no knock or ringing of the doorbell to let us know it had arrived.
This is a terrible way to treat a customer. I will not use FedEx if I can possibly help it. I also filed a complaint with FedEx.
Its like all you have to do is sit around and wait on them. Our time is important too.
Product or Service Mentioned: Fedex Ground Delivery Service.