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We were told at time of purchase that our order would be delivered on 12/4. We waited at the drop off address all day.

At 3:00PM we received a email telling us it would be delivered on 12/5. So again we waited all day and at 6:30PM we received an email saying it would be delivered on 12/6. So we waited all day again and it was delivered at 4:45PM. There was no knock or ringing of the doorbell to let us know it had arrived.

This is a terrible way to treat a customer. I will not use FedEx if I can possibly help it. I also filed a complaint with FedEx.

Its like all you have to do is sit around and wait on them. Our time is important too.

Product or Service Mentioned: Fedex Ground Delivery Service.

Company wrote 0 public responses to the review from Dec 06.
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