South Lancing, England

Had a missed delivery yesterday. The delivery driver had placed a card through the letterbox with the words parcel blue bin written on it. No other information was on the card except the delivery reference number.

On phoning up Fed Ex it became apparent that they had delivered it to my blue dustbin, where I eventually found it safe but a little wet as it had rained heavily that day.

As my blue dustbin was at the rear of the property in the garden, the only way it could have been delivered is if the delivery agent had clambered over the wooden fence which is about 5ft 7" high down the side of the house.

What was worst is that the agent on the phone thought it was funny and acceptable?

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 07, 2015.
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