Fedex Ground delivered some packages to the leasing office of my complex, contrary to instructions. They didn't not come to my door.
I was home. They did not tag my door to let me know the packages were delivered. They will not pick up the packages and have them redelivered, even though it was their mistake. Customer service said there was nothing they could do.
Someone in the office signed for the packages and they were no longer their responsibility. I now have two heavy, awkward packages that I can't move by myself and the leasing office wants out immediately.