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The delivery driver attempted for the first time to deliver and unfortunately I was not home.The next mornning I called the offfice to please send a message to driver to deliver anytime after 6:30 pm for 2nd or 3rd attempt.

The lady on the phone told me that she was going to send a message to leave at fedex office for pick up.

I asked her "you can send a message for him/her to leave at fedex office, but you can not send a message to deliver at 6:30 pm?the lady told me the service did not include that type of request, and to go o the office 24 to 48 hrs after phone call for pick up.

Unacceptable.

Review about: Fedex Delivery Service.

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Anonymous
West Palm Beach, Florida, United States #755701

Having worked in package delivery, the drivers are on a very tight schedule especially around the holidays. If your house is at the start of the route, they don't have time to go all the way back to your house after 6:30pm just for you. If they tried to deliver around everyone's work schedule it would either take 2 weeks to get a package or they'd have to show up at your house around 9 or 10 at night.

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