Package ordered 6/30 - shipped via FedEx Standard Overnight. All tracking said it would be shipped by 3:00pm on 7/1. At 3:00pm delivery status changed to N/A.
7/2 on truck for delivery at 7:42am
7/2 2:00pm - called FedEx Customer Service - was told that the package was delayed due to thunderstorms and that the package was due to be delivered by 3:00pm because it was Standard Overnight. I kindly explained that standard overnight would have had the package delivered by 3:00pm on 7/1.
7/2 - 3:00pm - Still no delivery and I am now writing my review. I now have a project delayed by a day and a pissed off client. Thanks FedEx!
Will request all shippers use UPS instead of FedEx from now on.
This reviewer shared experience about "problem with delivery and customer service" and wants this business to offer any options to resolve the issue as the author lost $10000. The author is overall dissatisfied with FedEx. The most disappointing about fedex simplified shipping from FedEx was very poor customer service and non-delivery of shipment Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about FedEx.
Check out the best and the worst companies in Shipping category for more informed decision or compare FedEx to other companies on our site.