I've been reading through the reviews here and I'm seeing that "delivery exception" seems to be a standard excuse for not delivering on time and it comes in multiple flavors. I too have been the victim of this response.
Most recently (Saturday to be exact), I was expecting a package that in the morning was showing on their tracking site as out for delivery. Around 4:00, no package, so thought I'd check. Sure enough, it was the dreaded delivery exception. This time for address.
I called, got customer service, they read the address to me. It was my exact address. They've delivered here before (often inefficiently), but suddenly it seems that my address no longer exists. No I can't talk to any one with any authority at the local center, not allowed.
The earliest they can schedule a new attempt will be Tuesday.
I have made myself a pledge.
If I have a choice of a delivery between Fed Ex and UPS or for that matter the post office, I'll take the other option, even if it means paying more. At least I'll get my delivery on time and without elevated blood pressure.
Product or Service Mentioned: Fedex Delivery Service.