I have no idea of this will help in any way but at least allows me to went my anger. I have important ground fedex shipment coming in.
on 1/4/2018 I got delivery exception, wife was at home no one ringed the bell. Today (1/5) I stayed home to receive package and had clear view of entrance all morning, no truck shows up, no sticker on door nothing just get delivery exception at 11:50. Fedex says they can;t hold package as it needs to be delivered at door. So can't hold, Driver won;t deliver it.
They can;t call driver to arrange anything. how am i supposed to receive my package.
Product or Service Mentioned: Fedex Ground Delivery Service.
Reason of review: Poor customer service.
I didn't like: Lack of accountability.