I reside in a secure Apt building and as such the front door is always locked. Someone must be there to allow deliveries in.

The office personnel make it a point to be there in the mornings when every reliable company makes their deliveries. Unfortunately FedEx has no proper delivery schedule and therefore can arrive at anytime. I and the office management have tried on several occasions of this fact. We have also tried to inform them that if there is no one there they can make delivery to the business receptionist, who is there all day during normal hours and are authorized to sign for packages.

FedEx didn't want to hear any of it. If there is no one at the door whenever they arrive they just leave. They do not even post a notice on the door. After a second attempt the package sits somewhere awaiting pick up.

With no notice nobody knows where.

It has gotten to the point where I must verify the delivery service before I place an order. My failure to do so in the past has resulted in a sizable loss to me.

Product or Service Mentioned: Fedex Delivery Service.

Monetary Loss: $465.

Company wrote 0 public responses to the review from Jan 30, 2013.
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