Customer service
Product or Service Quality

My tracking number is 665277240525. When I tried to track this number for a delivery on 11/16/16 it stated that the delivery was made and left at my door at 2:45 pm.

This is untrue. This package was taken to 355 North Avenue St. Atlanta, Ga. 30308 and left at the desk of the Concierge.

I called the Fedex number on my caller ID and told them that the Concierge called me regarding a misdelivered package by Fedex. I called to ask that the driver pick up my package from that wrong address and bring it to my address of 174 Hunnicutt which the Concierge said was on the box. I was told by Fed Ex that they would send the driver back. The driver never showed up and it's been 4 days.

He lied when he said he delivered it to my door and because of this I have gotten no resolution of the situation. However, I have witnesses of his misdeed.

Product or Service Mentioned: Fedex Vehicle Driver.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Nov 19, 2016.
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