Not resolved
1.0
Details
Customer service
0 comments

I have been waiting by my door for 3 days. The 11 hour window of delivery is unacceptable.

The first day they never left a door tag, when I called they informed me they never left the facility. The second day he came during the 3 minutes I had to go to the bathroom, again left no door tag. This is the 3rd day---I am facing another 11 hours by the door.

No one in building home during the day to accept pkg. The driver should at least call my phone to let me know he is here, in case of having to go to the bathroom.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Bad customer service including supervisor, Bad delivery options.

Company wrote 0 private or public responses to the review from Jan 22, 2016.
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