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2.5
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Needed docs delivered soon so I went to Fedex on Wed 1:26pm & was advised that for $83.62 the priority international envelope would be delivered by Friday 9pm. Called Fedex as it did not arrive & was advised it would be delivered next Wed!!!

According to Fedex it's an internal problem as the envelope is being treated as economy & not priority.

Ironically enough the pkg is sitting at the destination since Friday!!!! When I asked if there is a Customer Relations Department the agent said, "No" & that there is nothing I can do ...

Reason of review: Delivery & pricing issue as not delivered yet!!! .

Monetary Loss: $84.

Preferred solution: Deliver product or service ordered.

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