I paid for overnight shipping, the shipper shipped the package within 2 hours of placing the order, the package arrived to FedEx and was just sitting in the facility all day and I received the package late due to incompetent workers and they are giving me a very difficult time for the reimbursement of the overnight shipping I paid for. customer service is very poor and unprofessional.
None of the workers actually know much therefore, they will tell lies, argue and transfer you multiple times or hang up. I am still going through the headache of a refund almost 4 weeks later.
for a company so large this type of customer service is unacceptable. Get it together please.
Product or Service Mentioned: Fedex Delivery Service.