I had ordered an item from a mail order co. at the beginning of Dec.
2013---when I had not received it "after" Christmas I called the company to see if in fact my item had been processed yet and mailed. It had been shipped out on Dec. 17th and I was told reached Memphis on the 18th where it was being held and/or in transit---it is Jan. 3rd and I still have not received my package yet.
I emailed the FedEx customer service site and someone did contact me by phone to get a description of the item, etc.---that was yesterday (the 2nd) and I still have not heard what happened to my package. After reading all the other complaints it really makes me wonder about the efficiency of this company now!!!!!!!!!!!
Product or Service Mentioned: Fedex Delivery Service.