Had a FedEx driver deliver a package to someone in my apartment complex today. The driver was listening to rap music out of his truck so loud that I could not only hear from my apt when he was parked out front, I could also hear it when he was several buildings away.
When I called the store in my city they rudely told me to call a different number. When I called 1-800-FEDEX she told me that because I didn't have a tracking number for the package that wasn't mine and because I wasn't able to get a license plate number my "accusation was too shady" for them to attempt to follow through on.
Reason of review: Poor customer service.
Preferred solution: I want the company to respect the communities they operate in, not to listen to music loudly, be apologetic for waking my infant and treat all complaints as legitimate. .
I didn't like: Customer service by phone.