Had a FedEx driver deliver a package to someone in my apartment complex today. The driver was listening to rap music out of his truck so loud that I could not only hear from my apt when he was parked out front, I could also hear it when he was several buildings away.
When I called the store in my city they rudely told me to call a different number. When I called 1-800-FEDEX she told me that because I didn't have a tracking number for the package that wasn't mine and because I wasn't able to get a license plate number my "accusation was too shady" for them to attempt to follow through on.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service on the phone. Please immediately contact the author of this review to discuss poor customer service of fedex staff. Fedex needs to "i want the company to respect the communities they operate in, not to listen to music loudly, be apologetic for waking my infant and treat all complaints as legitimate" according to poster's claims.
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