Wauchula, Florida
2 comments
Not resolved
3.0
Details
Customer service

Update by user Jan 20, 2016

The box was lined with 1" thick styrofoam, the item was wrapped with a $10.00 of bubble wrap and filled with styrofoam.

Original review posted by user Jan 16, 2016

FedEx, is a dishonest and greedy business.We are not going to ship with them again.

They broke my merchandise.

I failed a complain and for over a period of a month they ask me to submit all kind of paperwork and photos and I did.Now they sent me another letter saying: they denied my claim and advice me to go to the FedEx ship center where I shipped the merchandise it is no make a sense to me!

Martha

Reason of review: Fedex broke my marchandise..

Monetary Loss: $189.

Preferred solution: Full refund.

I liked: No good.

I didn't like: Claim denials are business hallmark.

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anonymous
#1098218

If the item wasn't packaged properly, they won't pay a claim.Proper packaging would be bubble wrapped with 6in around all sides of your item.

Lots of people will send broken items then blame the company. Most valid claims will be paid.

If you received it that way, maybe contact the seller and demand a refund.But if YOU packaged it, maybe you should watch YouTube for packing tips.

chila29
to anonymous #1098269

I, bet you are a one of the FedEx scammers.

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