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I had an extremely important letter which needed to be delivered to a law firm. I paid for overnight priority and was ensured my envelope would be delivered by 10:30 am.

THIS DID NOT HAPPEN!!!!! This envelope was being delivered from Connecticut to Bklyn. NY - and it did not get there till 3:00 in the afternoon! I could have driven there myself and delivered it before they did.

This company is a DISGRACE!!! I do not know how they manage to stay in business. This is the last time I will ever use this service - when I complained, all I got was we are sorry for the inconvenience.

They could not even contact the driver because apparently "he would not answer their calls". Please think twice before trusting delivery of important papers to FedEx - they are totally UNRELIABLE!!!!!

Product or Service Mentioned: Fedex Delivery Service.

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Livonia, Michigan, United States #649402

and if the driver did answer those calls, someone would complain that he was driving and talking on a cell phone....

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