Kaiserslautern, Rheinland-Pfalz
Not resolved

Pick up was scheduled for 28 Jan 13 before noon and was contacted that they could not pick up until 1400 hrs. I asked the Fedex caller if the package would still arrive the next day Tuesday 29 Jan 13, he stated it would.

The documents needed to be there on Tuesday due to a transaction being conducted with a finance company. After checking status on you tracking system here are the results:--Left Worrstat at 7:22 PM on the 28th, arrived Frankfurt at 6:20 PM on the 30th, left Frankfurt at 8:45 PM on the 30th, arrived in Memphis, TN at 2:45 on the 30th and it's still there. The package is listed as First Overnight Envelope. Is this what they call overnight - it stays in Worrstat for a day in a half before getting to Frankfurt?

I really hate the customer service in this country and I hate being lied to more, they told you it would be delivered on Tuesday.It took a day and a half to leave Fedex Worrstat to Frankfurt Airport which is only 20 miles away. Today is the 31st of Jan and it is still not delivered.

An outstanding 1 day guaranteed service, which is now in it's 4th day.

Product or Service Mentioned: Fedex Delivery Service.

Monetary Loss: $585.

Company wrote 0 private or public responses to the review from Jan 31, 2013.
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