Multiple times I have called FedEx as a sender, and every time I've been hung up on. Most of the time the situation is their fault, and they just don't want to deal with it. They don't even give out their name so that I can call and complain that I've been hung up on.
They don't care at all about the senders as they don't have to answer to the end user. They should at least not cold hang up on someone.
Don't Respect Senders, Frequently Hang Up On You.
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