So far, every time I've paid for the extra overnight shipping for things that I need within 3-4 days priority, I haven't gotten them in the timely 1-2 days I paid for, but get it 5-7 days later. And they don't refund you for their incompetence.
If you can't deliver when you say you can, then don't say you can and don't charge people for it. I checked on my status yesterday for a pkg that said it was to be delivered by 3pm that day, which was the 3rd day, never arrived. I checked online this morning for the status and its just sitting in the warehouse with an "estimated delivery time unavailable". I called to complain and the system then said that it was placed on a delivery truck 5 minutes before I called, but still no pkg 3 hours later.
Have no idea where my package actually is or when it will actually arrive.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $23.
Preferred solution: Deliver product or service ordered.