Customer service
1 comment

I stayed home on Saturday waiting for an important package that required a signature. while in the bathroom I heard the door bell.

before i could get to the door ( less than 1 minute the truck drove off and left a tag that they would redeliver on Tuesday. I immedettly called Fedex to have the driver come back or let me know where i could meet him but they refused to assist. I escalated to a supervisor and they said there was nothing they could do until Monday.

today is Monday and I called. they are telling me that the package is out for delivery and will be deliver no later that tomorrow.

Product or Service Mentioned: Fedex Vehicle Driver.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Company wrote 0 private or public responses to the review from Jul 09.
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Their was NO problem with delivery...delivery WAS attemted and you were taking a dump...explain to me how that is Fed Ex's fault...Bottom line is that YOU missed the delivery...and now you will wait until Tues.

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