Fedex - Driver did not even try to deliver
Ordered a LCD TV from Amazon and paid for one day shipping. Item shipped that day.
When I checked the next day to see if it was out for delivery, it was marked as "Business closed - No delivery attempt" when it was being shipped to a residential address.
It turns out that the delivery person had refused to even attempt a delivery because they thought the driveway might have snow on it. Even after further contact and assurance that the driveway was fine and offering to meet them at the end of the driveway to pick up the package, they refused to attempt delivery.
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*correction: as high up the corporate "LADDER" as ....
WHAT?!! Uh, no, I don't think so.
That's total B.S. and I wouldn't stand for it. I'd go as high up the corporate as needed to get this resolved AND get a refund on some of my money. One day shipping is terribly expensive!!!
Especially on an item as heavy as a tv. Best of luck to you!