On multiple occasions we have requested the Fed Ex drivers not pull into our driveway with their large vehicles. In the past they have dripped oil on our paver driveway and yesterday the driver was backing out drove over the lawn hitting a large decorative rock, pushed that about 2 feet and drove over our sprinkler head.
When my husband contacted Fed Ex they denied causing the damage and argued it must have been someone else. They won't even be honest and say they are sorry it happened. On-line businesses need to offer multiple choices for consumers to get product delivered.
We will never order again from a company that does not offer an alternative to Fed Ex. Tired of poor service and lack of respect for consumers property.