I live in a very large apartment complex where there is a lot of foot traffic on the walkway of where my apartment is located. The driver (FEDEX) decided that she was going to leave my packages (which consisted of 4 pairs of Sperry Topsider shoes totaling $437 and also an pair of Jordan's which was another $200).
The packages were my children's shoes for school and school starts on Monday. I called FedEx and the manger of the store called the driver who said she felt safe to leave the packages because she did not see anyone outside who looked as if they would steal them..wtf!! then I was instructed to file a claim with the delivery resolution dept who told me that they would have to investigate the claim and that would take several days. A guy buy the name of Damon who is a delivery manager knocks on my door to tell me how sorry he was and that it was the shipper's fault that the package got stolen because they did not request a signature for delivery.
I am pissed and disgusted by the fact that FedEx refuses to take responsibility for the incompetent lazy drivers. I lost over $1200 (now it will be another $600 and I have to reorder my children some more shoes in order for them to have new shoes for school on Monday). I am devastated by this. I work hard and to have something stolen from you because of someone's negligent actions is even more disgusting and devastating.
FedEx needs to get their *** together.