Fedex - Driver ruined our package due to laziness
When renovating our home we ordered two 650 foot rolls of laminate flooring underlayment from Amazon (supposed to be a moisture barrier to protect the floors from water damage, etc...) and they were almost $200 each. They were fairly large rolls of what looks like plastic and styrofoam.
When FedEx delivered it, it came a day earlier than the tracking info stated (which was fine but we weren't expecting it) and the driver left them both sitting in front of our multi-unit dwelling in the pouring down rain in the middle of a puddle with the wrapper completely torn off the one roll.
I called FedEx to complain and they were not helpful in any way. We would have gladly gone down to fed-ex to pick up the packages instead of enduring the stress of trying to figure out how to ship a giant package back to the sender while waiting to see how much of the product was ruined and unusable. All while pressed for time in our home renovation...
I understand that maybe it just looked like two giant rolls of plastic but please be respectful of the fact that it is something that we paid money for you to deliver to us.