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I contacted FedEx as you stated and I was given the following Call Tag # 9************1. I was told that that the earliest that they could pick up this damaged shipment would be Monday April7.2018 between 9AM and 3 PM .

We will see

By the way This it totally unacceptable and a huge inconvenience as I have a 72lb 6ft x3ft box setting in my house for 2 weeks and have to maneuver around This item. Thank You,

Raymond Mcgee

Sent from Mail for Windows 10 By the way This was to be a MOTHER"S DAY GIFT

Further more I was to receive 2 packages Tracking #'s

4*******6 and 4*********5 It Was stated that they were delivered FedEx ground Not true . I contacted the Shipper and they sent out replacements for these. I had informed FedEx I have a Camera focused on my doors.

On 4/23 tracking # 4********8 arrived Damaged(I sent photos to Mr Limon about this matter aftr contacting fedEx with no results

I once again contacted the shipper and tracking # 4*********9 Was Claimed to be delivered on 5/1 2018 Which was a lie . Attached you will see camera and damaged Packages YES I have a video camera attached to my enterances So Fed Ex tells me this Good morning Sir,

After looking into this further I have discovered the call tag has expired and will need to be recreated, unfortunately that is not something I can do.

The number to call to request a call tag is 1.800.463.3339 just ask for a call tag for your package and they should be able to help you.

I apologize for your continued inconvenience please let me know if this does not get resolved or if your packages continue to not arrive as scheduled.

Thank you,

E***** L***n


Importance: High

Good Evening sir,

No one came by to pick up the damaged Package as of 6:30 P.M. today

From: Raymond McGee

Sent: Thursday, May 3, 2018 2:32 AM

Good morning Mr. L****n,

Thank You for responding to my email.

There is an alley behind my house, but one would not be able to get a truck up there. besides UPS, Giant, Safeway ,Amazon, Value City Furniture, U.S.P.S all deliver in to my front door. As for picking packages at other locations, I have a Medical Issue in which I'm unable to drive at this time Trust me If I was able I would not need to other locations, Besides I paid $136 to have these packages delivered to me and not for me to drive 3-4 miles to pick up packages. Most of the time FedEx stops across the street of my house and has to dodge traffic( when you have a package weighting more than 40 lbs./18.15 kg one should not stop across the street

I wait and watch by my door when I know when I'm expecting any packages from any carrier.

Product or Service Mentioned: Fedex Ground Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Excuses, Fedex lack of delivery, Failure to deliver, Dismissive and not my problem attitude.

Company wrote 0 private or public responses to the review from May 04.
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