My husband witnessed the woman driver literally toss the box containing an expensive toaster oven on our concrete porch step. The box was badly damaged and I haven't opened it yet to check it because it was supposed to be a gift.
Now I'll have to try it out first. What a shame! Did call customer service - only waited 1 min for representative. Filed the complaint and he promised someone would contact her and me tomorrow.
Will file a complaint for replacement if ANYTHING is wrong with that oven.
Wish Amazon would use Postal Service - my mailman put packages in my kitchen door if needed!!!!! That's service!!!
Monetary Loss: $167.